The post holder will work within the PCN Team, providing coordination, administrative and support to the clinical teams and other members of the PCN.
The post holder will be primarily responsible for coordinating the PCN response to the Directed Enhanced Service requirements across PCN GP practices. Within this there will be a strong focus on collation of practice data. It will include identifying and understanding patient cohorts, patient engagement and administrative tasks that support the smooth and effective running of the PCN. The administrative support to the PCN, will include activities such as organising meetings, recording minutes and action logging.
You will need to have excellent telephone communication to support our patients and also external providers such as care homes and safeguarding teams. You will also be required to have excellent IT skills, be able to work in a fast-paced environment and work well under pressure. We need you to be enthusiastic and self-motivated.
You will be expected to work as a team but also using your own initiative. Ideally, we are looking for someone who has experience with SystmOne and EMIS, as well as having a good understanding of healthcare, however full training, and development, will be provided.
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients.
We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services.
Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we’re proud to support Nottingham’s diverse communities and create a brighter future for primary care.
Find out further information by visiting our website https://www.ncgpa.org.uk/who-are-we/
Support the PCN by providing administrative support to the DBTM Manager this will include providing meeting support including agenda setting, recording, producing and reviewing structured minutes and recorded actions.
Work autonomously, reporting to the DBTM Manager to support with project work across the PCN. This will include gathering and presenting data sets in line with current and future PCN projects.
Manage electronic, paper and telephony PCN correspondence.
Provide PCN workflow management, reviewing systems to track deadlines and working with colleagues to diarise and support PCN meetings, workflow, and deadlines