Working hours: 35 hours per week
Interview Date: To be confirmed
Thorndale Lifehouse provides 38 self-contained family units, supporting up to 125 individuals and families experiencing homelessness or facing complex life challenges. We are committed to providing a safe, supportive, and empowering environment where residents can build confidence, develop life skills, and work towards independent living.
As an Assistant Support Worker, you will play a vital role in delivering a high-quality support service that promotes choice, independence, and personal responsibility. Working closely with families and individuals, you will help residents identify and achieve their goals, overcome barriers, and build the skills needed to sustain positive change.
Many of the families we support have experienced significant life challenges and trauma. As a result, strong communication skills, empathy, resilience, and the ability to build positive, professional relationships are essential.
Key Responsibilities
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Provide practical and emotional support to residents in line with their individual support plans
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Empower clients to make informed decisions, develop independence, and achieve personal goals
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Support residents with day-to-day living skills, including budgeting, accessing services, and maintaining tenancies
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Complete administration, reception, and record-keeping duties accurately and efficiently
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Work collaboratively with colleagues and a range of external agencies to ensure the best outcomes for residents
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Promote safeguarding, health and safety, and wellbeing within the Lifehouse
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Encourage engagement with activities, services, education, training, and employment opportunities
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Maintain professional boundaries while building trusting and supportive relationships with residents
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Contribute to the smooth operation of the Lifehouse through flexible teamwork and a proactive approach
The successful candidate will demonstrate:
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Excellent written and verbal communication skills
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Good IT skills and the ability to maintain accurate records
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Strong organisational, time management, and prioritisation skills
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An understanding of the support needs and challenges faced by vulnerable individuals and families
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Knowledge of safeguarding procedures and health and safety practices
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The ability to work independently and as part of a team
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A commitment to continuous learning, professional development, and reflective practice
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A genuine passion for supporting people to create positive and lasting change
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The ability to embody our core values of Integrity, Accountability, Respect, Passion, Boldness and Compassion
What We Offer
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Free on-site parking
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Excellent public transport links
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A supportive and welcoming team environment
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Comprehensive in-house training, including: Trauma-Informed Practice, First Aid Training and other role-specific development opportunities
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Ongoing professional development and opportunities to enhance your skills and career progression
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check Access NI and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
