Location: St Ives Bay Coastal Resort, Hayle, Cornwall
Hours: Seasonal contract – Night shifts, including weekends and bank holidays.
Typical shift pattern: 10:00 pm – 7:00 am (subject to operational requirements).
Salary: £12.71 per hour – Paid weekly!
Live-in accommodation provided as part of the role
What we need in a nutshell
This is not your typical Security role. The Live-In Night Porter is responsible for ensuring the safety, security, and smooth operation of the holiday park during overnight hours. Working independently throughout the night, with management available on an on-call basis, the successful candidate will be responsible for guest welfare, security, emergency response, routine checks, and maintaining the park to a high standard until the daytime team returns.
Some of the background
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.
We need your previous experience in a similar role, where you will join our team and deliver delight by being the person our holidays makers can rely upon, keeping them safe and being there when they need help.
What you’ll be doing
You will be making sure the park is secure and safe, predominantly during the evenings and overnight. You will be a reassuring presence for guests and you’ll be there in an emergency. It’s a varied and exciting job with responsibilities that include:
- Welcoming guests into our park at the entrance and monitoring vehicles that wish to gain access
- Patrolling the park by foot and vehicle, ensuring the perimeters are secure and all is well within the park
- Occasional door duties and checking the passes of guests using the entertainment complex.
- Helping guests with out-of-hours problems and delivering gas on the occasion a guest may have run out.
- Dealing with any conflict/security/service related issues and taking a proactive approach wherever possible.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person.
One more thing…holidays happen at holiday times, so you will need to work your magic on the majority of bank holidays and weekends too.
Skills, experience and qualities you’ll need
This is a great role for the right person and we will provide full training and induction, so lots of experience is not as important as the right attitude. The only ‘must-haves’ are:
- Previous experience in hospitality, customer service, security, or a similar role.
- Excellent communication and interpersonal skills.
- Ability to work alone and remain confident when managing the holiday park during overnight hours.
- Ability to assess situations, make sound decisions, and use initiative without direct supervision.
- Comfortable acting as the primary point of contact on site during the night, with management support available via an on-call rota.
- Ability to remain calm under pressure and respond effectively to emergencies.
- Strong problem-solving ability.
- Good level of physical fitness for regular patrols.
- Basic IT skills.
- Flexible, reliable, and trustworthy.
- Driving License Essential
It’s about your values too. We have a can-do, fun loving, people centered ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).
- SIA Qualified
- Experience of working in a holiday park
- First Aid Level 3 (desirable)
What we can offer you
Enjoy some great benefits, including:
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Good Luck!
#INDHP
