Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: 37.5 hrs a week, 5 days a week including weekends and bank holidays
Salary: £28000 per annum
There is no public transport directly to the property so you will need your own means of transportation.What it's like to work here:Greys Court is a beautiful property located in Henly-on-Thames with a wonderful Tearoom that offers a variety of seasonal menus. We are looking for someone to be part of our friendly and supportive Food & Beverage team, who take pride in delivering a great experience for all our visitors.
To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.
What you'll be doing:As Food & Beverage Assistant Manager, you'll work alongside the Food & Beverage Manager to help lead a welcoming, high-quality food and drink operation. From supporting day-to-day activities to helping shape the visitor experience, you'll play an important role in ensuring every customer receives a warm welcome and excellent service.
You'll support the smooth running of our food and beverage outlets, maintaining high standards across service, presentation, food safety and customer care. With a keen eye for detail, you'll continuously look for ways to improve our offer, enhance the visitor experience and help the team deliver their best every day.
People are at the heart of what we do, and you'll help create a positive and inclusive environment where colleagues can thrive. You'll support recruitment, induction and training, helping to develop team members' skills and confidence. You'll also ensure that all relevant legislation, food safety requirements and National Trust policies are followed.
Working closely with the Food & Beverage Manager, you'll contribute to achieving financial targets by supporting efficient use of resources, driving sales opportunities and delivering great customer service. You'll help ensure that our operation is commercially successful while remaining true to the National Trust's values and commitment to quality.
We'll provide a role-specific induction, along with training in food safety, allergens and any other areas needed to help you succeed. You'll also have access to a wide range of learning and development opportunities, allowing you to continue growing your skills and career with the National Trust.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe’d love to hear from you if you’re:
- used to achieving outstanding customer service in a similar environment.
- a good leader of people, skilled in setting personal objectives and giving feedback.
- experienced with budgets to increase income and control costs (including managing stock and waste).
- a people person, with a friendly attitude and great communication skills.
- aware of health and safety compliance.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)
