As C&E Supervisor you will be a support to both the management team to lead a team to deliver memorable conferences, exceptional meetings, and the most amazing parties.
You will act as a go to contact for the team and will always offer guidance and ensure that conference organisers you are liaising with receive exceptional service and their requirements are met – always.
Some Responsibilities include:
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First impressions count, ensure that all areas of the department are show round ready and create a wow moment.
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Support other F&B Outlets when there are no conferences or events are taking place.
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Attend the weekly function sheet meeting where required, attend prepared and armed with information that will ensure your events are delivered to perfection.
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Hold motivating team briefings, assign responsibilities ensuring that the team is fully briefed and are set up for success.
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Conduct regular training sessions and ensure that the team live and breathe the Champneys standards.
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Develop and empower your team to manage guest recovery situations promptly and gracefully.
