Job description
Inbound Sales Advisor
About the role
Working 10am to 8pm Monday to Friday and two Sunday's per month from 8am to 5pm *Sunday shift is paid as overtime at normal rate.
As an Inbound Sales Advisor you will be responsible for answering incoming queries from customers via phone, email and live chat. Listening to your customers’ needs and recommending the right product for them will be part of your daily tasks. You will use your sales skills to convert enquiries to sales. You will facilitate a job booking to the relevant internal or external contact within Aerial Express. This is a Full Time position based in our office in Barrhead.
About you - Essential
- Excellent Attendance and Time Keeping is a must
- Have a track record of delivering results and exceeding targets - please only apply if you have Telephony Sales Experience
- Strong sales skills - able to influence and persuade others
- Be tenacious, adaptable, and resilient
- Stay motivated in a targeted environment
- Fantastic communication
- A positive and proactive approach
- Basic computer skills and an understanding of Microsoft Office
- High levels of accuracy and attention to detail
- Must be comfortable working on your own
Duties and Responsibilities
- Handle incoming calls efficiently and professionally
- Always Comply with Data Protection Act when handling calls
- Subsequently updating systems with accurately and in a timely manner
- Administer and respond to customer queries
- Working in a close-knit team
- Take the extra mile to engage with customers
- Confident working within a fast-paced environment
- Maintaining a positive and professional attitude toward customers
- Comfortable using social media eg, Facebook and Whats App
*Salary £30,000
Job Type: Full-time
Benefits:
Schedule:
Job Types: Permanent, Full-time
Pay: £30,000.00 per year
Benefits:
Ability to commute/relocate:
- Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: In person
