Overview:
We are seeking a dedicated Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in providing exceptional customer service and administrative support in a medical office setting.
Job Duties:
Duties include:
- Dealing with patient queries by telephone and in person, efficiently and accurately.
- Processing medications requests in a timely manner to ensure dispensed on time.
- Supporting and liaising with the clinical team and with other health care professionals.
- Dealing with anxious or distressed patients in an empathetic and reassuring manner.
- Providing administrative support to clinicians and management team
Qualifications / Experience:
- Minimum 5 GCSE, including English & Mathematics Grade C or equivalent.
- The post requires flexibility to provide the level of service we deliver between 8:30- 6:00 week days
- Previous experience of working in an office environment
- Proficiency in the use of computer systems and relevant software.
- Ability to work as part of a team to ensure consistent approach in dealing with duties.
- Strong communication skills, both written and verbal.
- Ability to handle multiple tasks effectively and efficiently.
- Ability to prioritise workload and have excellent time-management skills
- Ability to pay attention to detail to ensure accuracy and avoid errors.
- Demonstrate the ability to adapt to changing situations and to handle unexpected changes
- Understanding of confidentiality and Data protection in a healthcare setting.
- Desirable -previous experience of working in a health care setting or reception experience.
If you are looking to contribute to a dynamic healthcare team and have the necessary skills, we invite you to apply for the Medical Receptionist position with us.
Pay: From £12.95 per hour
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Office: 2 years (required)
Work Location: In person
