£24,784 per annum
A minimum of 37.5 hours per week
(shift times 8.00am – 4.30pm and 8.30am – 5.00pm)
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2025) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. Our passionate, innovative business culture and strong support networks make Hartpury an exceptional place to develop professionally and progress your career.
At Hartpury, we’re committed to promoting a diverse and inclusive workplace – a place where we can all be ourselves and everyone feels respected and valued. As a Disability Confident Employer, we actively welcome applications from ethnically diverse backgrounds, LGBTQI+ communities and disabled candidates. We offer an interview to any disabled applicant who meets the essential criteria for the role. We’ll also ensure fair treatment and provide reasonable adjustments throughout our recruitment process for anyone who needs them. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.
About the Role
- The main Hartpury reception in the Student Zone provides an excellent customer experience to all our students and visitors to the campus.
- Acting as a focal point, for all non-academic student queries, this is a great opportunity for someone to join our busy team to act as first point of contact for all enquiries (face-to-face, telephone and email).
- Your role will be varied and include reception and general administrative duties, responding to student, staff and visitor queries and managing Hartpury’s post.
- Outside of academic term time the role supports Hartpury’s summer conferencing business.
About You
- You will have exceptional customer service and communication skills
- You will be IT literate, well organized and a strong team player.
- Ideally, you will have previous experience of working in customer facing role.
We offer a fantastic package of staff benefits including:
- Wellbeing support including our Employee Assistance Programme
- Generous pension scheme (LGPS)
- Employee Discounts Scheme
- Onsite fitness facilities
- Support for continuous professional development
- Flexible working opportunities available
- Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online or telephone (01452) 702135 to request documents by post.
Click here to view the whole job description and person specification
The closing date for receipt of applications is Tuesday 4th August 2026
Interviews will be held on Wednesday 12th August 2026
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
