Company Overview
Beauty Outlet Ltd is the fastest growing beauty retailer in the UK. Our mission is to provide the widest selection of beauty products at competitive prices, ensuring relevance and trend-awareness. We pride ourselves on delivering a memorable customer experience and empowering our teams to offer personalised advice for every individual.
Interview
Successful candidates will be invited to attend an interview via Microsoft Teams on Thursday 20th August
Hours
This role is for a minimum of 40 hours per week. Our busiest trading days are the weekend which will mean we will need our key players available to work. If you do not want to work weekends, this is not the position for you. We pay our team hourly which means if you work overtime this will be paid at your normal hourly rate.
Job Overview
We are seeking an energetic and motivated Assistant Manager (Retail) to join our dynamic team. In this role, you will lead daily store operations, supervise staff, and ensure exceptional customer service. Your leadership will drive sales growth, maintain merchandising standards, and foster a positive shopping environment that aligns with our brand’s vision of excellence.
Responsibilities
- Support the store manager in overseeing daily retail operations and achieving sales targets
- Supervise and motivate team members to deliver outstanding customer service and meet performance goals
- Assist with staff training, coaching, and development to enhance team skills and productivity
- Manage merchandising displays to ensure they are attractive, organised, and aligned with company standards
- Handle customer inquiries, complaints, and feedback with professionalism and effective communication skills
- Maintain accurate administrative records including sales reports, inventory logs, and staffing schedules
- Ensure compliance with health, safety, and operational policies at all times
Skills
- Proven management experience with a background in retail or sales management
- Supervising experience demonstrating leadership in team management and motivation
- Strong communication skills coupled with excellent phone etiquette and organisational abilities
- Knowledge of merchandising principles, inventory control, and sales techniques
- Effective time management skills to prioritise tasks efficiently in a fast-paced environment
- Demonstrated administrative experience supporting store operations and reporting requirements
Join us as an Assistant Manager (Retail) to inspire your team, elevate customer experiences, and grow your career within a vibrant retail environment!
Pay: £27,664.00-£31,122.00 per year
Benefits:
- Employee discount
- Referral programme
Application question(s):
- How many people have you managed in a team previously?
- Are you able to work a minimum of 40 hours per week all year around?
- Are you willing to work weekends?
- What days/hours are you available to work?
- What is your current notice period?
Experience:
- Customer service: 1 year (required)
- Employee engagement: 1 year (preferred)
- Retail management: 1 year (required)
Work Location: In person
