Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience?
Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology.
Our passenger experience prides itself on innovation, customization, quality and industrial design.
At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers.
One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!
In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.
Job Summary
The purpose of this role is to guarantee the compliance of products and services delivered to customers by implementing customer and Safran requirements within the program. Act as a quality interface and represent the Quality department by building and maintaining relationships
of trust with customers. Listen to customers' concerns about quality and translate them into requirements, negotiate as effectively as possible with the customer and implement them operationally within the program. Understand the implicit and explicit quality requirements of other stakeholders, negotiate them as effectively as possible and integrate them operationally
within the program. Guarantee quality performance within the program.
Member of the Programme Quality team, communicates with and presents information to all levels
and cross functions in SGB. Contributes towards customer liaison for in-development programme
and new programme introduction quality topics As required to support in-development programmes (UK / International)
Implement quality actions to ensure that customer and Safran requirements are properly integrated into the program:
- Analyse customer requirements, establish and maintain quality deliverables by cascading them internally and to the supply chain through the program quality plan.
- Ensure due application of the PROMPT reference system and the “Program Management” process by ing best practices.
- Report to customers on compliance with their quality requirements.
- Guarantee quality performance within the program:
- Prepare reports and coordinate the associated improvement plan.
- Implement a quality risk management plan for the program.
- Support the operational teams in the attainment of program QCD (quality, cost, delivery) performance targets.
- Promote the EN 9145 (APQP/PPAP) standard.
- Manage quality events exported from the program.
Build and maintain relationships of trust with customers concerning quality.
