About Arc Property
Arc Property is a Glasgow-based letting agency managing a growing portfolio of around 350 properties across the city. We're a small, close-knit team that prides itself on doing right by both landlords and tenants, and on being genuinely good to work for. Registered on the Scottish Letting Agent Register, we use modern systems to keep things running smoothly so our team can focus on people, not paperwork.
The Role
We're looking for an experienced Lettings Manager to lead our property management team following the departure of our current manager. You'll take ownership of the team's day-to-day performance, hold a personal caseload of properties, and play a key role in shaping how we operate as we continue to grow. This is a great opportunity for someone who wants real responsibility and a direct say in how the business is run.
Key Responsibilities
- Line-manage and support the property management team, including workload allocation, performance, and development
- Hold and manage a personal portfolio of properties, overseeing tenancies from move-in to move-out
- Handle escalated landlord and tenant issues, including complex maintenance, arrears, and disputes
- Ensure compliance with Scottish letting law, including tenancy agreements, deposit protection, repairing standards, and Letting Agent Code of Practice
- Monitor void periods and support the team in achieving fast, well-matched re-lets
- Report on portfolio performance, arrears, and compliance to the Director
- Contribute to process improvements and help embed best practice across the team
- Lead on training, recruitment, and onboarding for the team
What We're Looking For
- Proven experience in a property/lettings management role in Scotland, ideally with some line management or team lead experience
- Strong working knowledge of Scottish letting legislation and the Letting Agent Code of Practice
- Excellent organisational skills and the ability to manage competing priorities across a busy portfolio
- Confident, clear communicator, comfortable dealing directly with landlords, tenants, and contractors
- A proactive, solutions-focused approach — someone who takes ownership rather than waiting to be told
- Full UK driving licence and access to your own car for visiting properties (mileage claimable at 55p per mile)
Benefits
- Company pension scheme
- Performance-related annual bonus
- 29 days annual leave
- Hybrid working
- Casual dress
- Mileage paid at 55p per mile for business use of your own car
Pay: £30,500.00-£32,000.00 per year
Benefits:
- Casual dress
- Company pension
Work Location: Hybrid remote in Paisley PA3 2JQ
