Working hours: Minimum 35 hours per week, working a minimum of 2 days per week in the Territorial Headquarters, London, SE5 8FJ
Interview Date: Week Commencing 10 August 2026
Join us in putting data at the heart of fundraising success.
The Salvation Army is one of the UK's largest and most respected charities, supporting communities and transforming lives through practical action and compassionate service.
We're looking for a highly analytical and detail-oriented Selections Officer to join our CRM & Data Management team. This is a fantastic opportunity for a data professional who enjoys turning complex campaign requirements into precise, actionable audience selections that help drive supporter engagement and fundraising income.
Working closely with fundraising, marketing and digital teams, you will play a vital role in ensuring the right message reaches the right supporter at the right time across multiple channels, including direct mail, email, SMS and telephone campaigns. This role is critical in helping us generate the income needed to support our mission and work across the UK and beyond.
What you'll be doing
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Deliver accurate audience selections and data segmentation for multi-channel fundraising campaigns using SQL, CRM systems and Excel.
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Manage campaign schedules, build automated workflows and produce supporter data files to support donor journeys and fundraising activity.
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Partner with fundraising teams to understand campaign requirements, recommend target audiences and support testing and optimisation initiatives.
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Maintain high standards of data quality through cleansing, de-duplication and ongoing database accuracy improvements.
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Ensure all data processing complies with GDPR and fundraising regulations while liaising with external suppliers to deliver campaigns effectively.
About you
We're looking for a highly analytical data professional with experience in CRM, database marketing or fundraising data. You'll have strong SQL and advanced Excel skills, experience working with large datasets and CRM platforms, and a solid understanding of data protection and governance. You'll be an excellent communicator, able to translate technical concepts for non-technical stakeholders, manage competing priorities, and work collaboratively across teams. Experience with marketing automation, fundraising data modelling and direct marketing campaigns would be an advantage.
Why Join Us?
Join a supportive and collaborative team where your data expertise will directly support fundraising success and help fund services that change lives. You'll work across a diverse portfolio of fundraising programmes while further developing your technical, analytical and campaign management skills within one of the UK's leading charities.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
