Income Officer – Housing Association – About The Client:
Castlefield Recruitment is collaborating with a well-established housing association in Merseyside to recruit an Income Officer on and initial 6 month temporary contracts. This role offers flexible home working and an hourly rate of £24.30 per hour through an umbrella agency based on a 37-hour working week.
Income Officer – Housing Association – About The Role:
- Assist in proactive management of rent arrears and debts within specified area.
- Understanding customers' personal and financial circumstances and how they've arrived at their current situation.
- Conduct interviews and correspondence with customers, agreeing on repayments.
- Provide accurate information and advice on welfare reforms to affected customers.
- Ensure adherence to financial procedures and regulations.
- Liaise with external debt collection agencies and other relevant agencies.
Income Officer – Housing Association – What You Need:
- Experience as an Income Officer within Social Housing
- Experience in handling and resolving rent arrears cases effectively.
- Ability to communicate verbally on the phone and in writing to a good standard and IT competency.
- Valid UK drivers licence
Pay: £24.30 per hour
Benefits:
- Flexitime
- On-site parking
- Work from home
Work Location: Hybrid remote in Warrington WA1 1SR
