Pharmacy Client Manager
Location: Salford (Hybrid – Office, Field-Based & Home Working)
Full-time | Permanent
Competitive Salary + Benefits (DOE)
Travel Required
About Mawdsleys
At Mawdsleys, we're a people-focused, family-owned global pharmaceutical service provider with over 200 years of heritage. As the UK's largest independent pharmaceutical wholesaler, we support manufacturers, hospitals and healthcare providers with innovative supply chain and distribution solutions that ultimately improve patient care.
Our Hospital Division is a key area of growth, and we're looking for an experienced Client Manager to help strengthen our relationships with pharmaceutical manufacturers and drive the continued success of our hospital business.
This is a hybrid role, combining office-based working at our Salford Head Office with field-based customer visits. Flexibility is available for the right candidate.
The Role
As a Client Manager, you'll play a pivotal role in developing and managing strategic partnerships with pharmaceutical manufacturers across the UK. Working closely with the Hospital Business Director, you'll identify new commercial opportunities, negotiate distribution agreements, and help grow our hospital division through long-term, mutually beneficial relationships.
This is an exciting opportunity for a commercially minded professional who enjoys building relationships, influencing senior stakeholders, and making a real impact within the pharmaceutical industry.
Roles and Responsibilities
As our Client Manager, you will:
- Build and manage long-term relationships with pharmaceutical manufacturers and key industry stakeholders.
- Identify and secure new commercial opportunities through networking and business development.
- Negotiate Hospital Distribution Agreements and commercial contracts.
- Grow existing manufacturer partnerships to increase revenue and profitability.
- Monitor market trends, medicines shortages, and commercial opportunities.
- Work closely with Procurement, Supply Chain, Operations, Quality and Customer Services to deliver exceptional customer outcomes.
- Support supplier-led promotional initiatives and business development projects.
- Represent Mawdsleys at customer meetings, networking events, conferences and industry exhibitions.
What We're Looking For From You
We're looking for an ambitious and commercially driven Client Manager who can confidently build relationships and influence senior decision-makers across the pharmaceutical industry.
You'll have:
- Proven experience in pharmaceutical sales, business development, account management or commercial management.
- A strong network of contacts within the UK pharmaceutical industry.
- Excellent relationship-building and stakeholder management skills.
- Strong commercial negotiation experience with a track record of delivering successful agreements.
- Excellent analytical skills with the ability to interpret commercial and financial data.
- Outstanding communication and presentation skills.
- Experience using CRM systems, ERP platforms and contract management tools.
- The ability to work independently whilst collaborating effectively across multiple business functions.
- A willingness to travel regularly for customer meetings, conferences and industry events.
It would be advantageous if you also have:
- Experience working with NHS procurement, hospital pharmacy or tendering processes.
- Knowledge of pharmaceutical supply chains or hospital distribution.
- Direct procurement or pharmaceutical wholesale experience.
What We Offer
- Competitive salary and benefits package.
- Hybrid and flexible working arrangements.
- Ongoing professional development and training.
- The opportunity to join a growing Hospital Division with genuine opportunities for career progression.
- The chance to build strategic partnerships that directly support patient care across the UK.
- A collaborative, supportive culture within a long-established family-owned business.
Diversity and Inclusion Statement
At Mawdsleys, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all individuals, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Why Join Mawdsleys?
This is an excellent opportunity to join a financially secure, growing organisation where your expertise will help shape the future of our Hospital Division. If you're passionate about building long-term commercial partnerships and want to make a genuine impact within the pharmaceutical industry, we'd love to hear from you.
Benefits:
- Bereavement leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay
Application question(s):
- Please briefly outline your experience working with NHS procurement, hospital pharmacy or tendering processes?
Experience:
- pharmaceutical sales, account management: 2 years (required)
Work Location: In person
