Job description:
Reliance Social Housing CIC is a Regulated Provider of social housing, governed by the National Housing Federation (NHF) Code of Governance and committed to compliance with the Regulator of Social Housing’s Governance and Financial Viability Standard (GF&V). Our mission is to provide safe, affordable, and high-quality housing solutions to communities in need, ensuring financial sustainability and compliance within the sector.
Role Overview
A successful candidate will manage a portfolio of properties within our databases and notify providers of mandatory updates. You will also effectively prepare and submit documentation for all pending properties to Birmingham City Council in a timely manner.
Key Responsibilities
- Create Submission paperwork which will be relayed to relevant local authority
- Oversee and manage all stages of stock transfer in allocated timeframe
- Ensure all work is quality checked, and internal database is updated
- Replace cover if any other Case Handler is away due to emergency leave/sickness/annual leave
- Report KPI’s and issues to direct manager
- Booking properties for inspection
- Chasing providers for outstanding documents
- Managing onboarding queries
- Updating procedures according to external agency requests
Person Specification
Essential:
We are looking for a hardworking and confidential team player who can grow in this role. You are likely to have the following key attributes:
- Attention to detail combined with the ability to communicate accurately and clearly.
- Strong data entry skills.
- Good understanding and practical working knowledge different IT platforms.
- Motivated team player with good interpersonal skills critical in a ‘people’ business.
- Ability to work independently and within a team.
Desirable:
- Data entry (1 year preferred)
- Administrative skills (1 year preferred)
- Social housing and relevant regulations (preferred)
The Reward:
We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.
For the right individual we have good opportunities for further training, development and career progression.
How to Apply:
If you are striving for a career in the housing sector, within a dynamic and growing company, please apply online.
We are an equal opportunity employer and welcome applications from all qualified individuals - we do not discriminate based on legally protected characteristics.
We reserve the right to close this vacancy early should we receive sufficient applications.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
Work Location: In person
