Duties:
- Provide exceptional customer service by promptly responding to internal and externals customer inquiries and bathroom furniture and resolving customer issues B2B
- Handle a high volume of incoming calls and emails from customers
- Accurately enter customer information and orders into the system
- Collaborate with other departments to ensure customer satisfaction
- Maintain a thorough knowledge of products, services, and company policies
Experience:
- Experience working in manufacturing, production, ideally Bathroom Furniture, B2B and end-user customer service environments.
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and the ability to think quickly on your feet
- Proficient computer skills, including experience with CRM software
- Ability to multitask and prioritise tasks in a fast-paced environment
- Attention to detail and accuracy in data entry
If you are passionate about providing exceptional customer service and have the necessary skills and experience, we would love to hear from you. Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. Apply now!
Job Types: Permanent, Full-time
Pay: £24,000.00-£25,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Bathroom furniture: 1 year (required)
Work Location: In person
