This is a rare and important opportunity to play a significant role in one of the most transformative digital health initiatives at Lewisham and Greenwich NHS Trust (LGT). As a Senior IT Project Manager acting as Technical Dress Rehearsal (TDR) Lead, you will be responsible for planning, coordinating and overseeing the rehearsal activity required to confirm that end-user hardware, technical readiness and local issue resolution processes are in place for all EPR go-live locations.
Reporting directly to the EPR Technology Programme Manager, the post holder, working closely with the End User Technology (EUT) Lead, IT workstreams, deployment teams, estates colleagues and external providers, will be responsible for ensuring that TDR activity is delivered to plan, that issues are captured and tracked through to resolution, and that clear escalation routes are in place when progress is at risk.
The role requires exceptional attention to detail, strong project management discipline, the ability to coordinate multiple teams at pace and a calm, structured approach to issue management. The post holder will provide full-time leadership of TDR activity, starting during deployment and continuing through go-live to support resolution of any ongoing go-live issues. The main responsibilities include.
- To provide day-to-day project management leadership for Technical Dress Rehearsal activity across all LGT go-live locations, ensuring end-user hardware and associated technical readiness are tested, issues are logged, and remedial actions are tracked through to resolution.
- To develop and maintain detailed TDR plans, activity, schedules, test scripts, issue logs, escalation routes and daily progress reporting in line with EPR programme governance and recognised project management standards.
o Project plans
o Output Based Specifications
o Outline and Full Business Cases
o Initiating and defining Risks and Issues with mitigation plans to achieve project goals.
o Create clear escalation plans and recovery actions when TDR progress moves off track.
- To implement TDR activity from planning through to completion, including coordination of test execution, issue triage, fixer allocation, retesting and transition of unresolved go-live issues into the appropriate support route.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
To ensure that the project meets targets set, in terms of time, quality and budget and manage project team members to performance expectations.
- To coordinate project work streams and to assess their progress against plans/key milestones.
- To assess project resources required for full implementation of individual projects.
- To be responsible for the delivery of agreed work areas within overall projects.
- To be responsible for maintaining project risk and issues logs.
- To create and update project plans identifying project milestones and deliverables.
- To prepare and present project updates and progress reviews for all parties associated with the project including key stakeholders, SROs and IT and EPR programme Management.
- Ensure that new deployments are handed over to the appropriate system manager including procedures detailing supplier support arrangements, change control and business continuity and Disaster Recovery Plans.
- To participate in client satisfaction surveys and ensure that there is user input to service and project planning and evaluation.
- To carry out post project implementation reviews for inclusion in Lessons Learned Reports.
