Job Overview
We are looking for a courteous, professional, and customer-focused Receptionist to join our team. As the initial point of contact for guests, you will be essential in establishing a welcoming environment and delivering excellent service. This position requires strong communication abilities, a friendly attitude, and the capability to manage multiple responsibilities efficiently and with care.
Key Responsibilities
- Greet and assist guests upon arrival, ensuring a positive and welcoming first impression.
- Answer and direct incoming calls in a polite and professional manner.
- Maintain a clean, organized, and welcoming reception area at all times.
- Provide guests with information about services, facilities, and local attractions.
- Schedule and coordinate appointments while managing calendars for staff.
- Perform general administrative tasks such as filing, data entry, and handling correspondence.
- Work collaboratively with other departments to support a smooth guest experience.
- Safeguard confidential information in line with company policies.
Skills & Qualifications
- Excellent verbal communication and professional telephone etiquette.
- Bilingual or multilingual abilities are an advantage when serving diverse clients.
- Prior experience in hospitality or customer service, preferably within a hotel setting, is desirable.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Ability to multitask and maintain accuracy in a fast-paced environment.
- Proficiency in using office equipment and common software applications.
If you are enthusiastic about delivering outstanding customer service and thrive in a dynamic, people-oriented environment, we encourage you to apply for the Receptionist role.
Job Type: Full-time
Pay: £29,120.00 per year
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
