Global Vehicle Group
Sales Support
The lcv group. Riverside House, Swansea, SA1 2JA.
37.5 hours per week Temporary position 6 months with opportunity to extend
About GVG
Global Vehicle Group (GVG) is the UK’s largest and most diverse B2B leasing broker. Through our specialist brands – Global Vans, Fleet Alliance, XLCR and LCV Group – we manage over 70,000 vehicles with assets under management exceeding £2.5 billion.
About lcv
The lcv group is one of the UK’s leading providers of vehicles. For more than 20 years we have supplied businesses with the best vans at the best prices, and our diverse range has expanded to include cars, fleet services, and flexible hire options.
The Role
We’re looking for a motivated and enthusiastic Sales Support Executive to join the growing teams at LCV and XLCR. This is a high-volume outbound calling role focused on speaking with existing and previous customers, identifying opportunities, and generating warm leads for our sales teams.
You’ll play a key role in helping customers with their next vehicle journey while supporting the continued growth of both brands.
What will I be doing
· Calling existing customers throughout their contract lifecycle
· Contacting customers approaching contract end dates
· Re-engaging previous customers and identifying renewal opportunities
· Prospecting and identifying potential customer needs
· Passing warm, qualified leads to the sales team
· Updating customer records and notes accurately
· Delivering outstanding customer service on every interaction
· Working towards daily call activity and lead generation targets
What do I need to succeed
· Confident and professional telephone manner
· Positive attitude with lots of enthusiasm and energy
· Comfortable working in a fast-paced, high-volume calling environment
· Excellent communication and listening skills
· Strong customer service focus
· Motivated by targets and team success
· Organised with good attention to detail
· Previous sales, telesales, contact centre or customer service experience is beneficial but not essential
What we offer
We're going through an exciting part of our journey with lots of opportunity available in a very customer orientated and commercially focussed team;
- Great work environment with team, charity and social events
- Opportunity for development
- Enhanced holidays
- Enhanced family leave
- Salary sacrifice benefits and product discounts
- Health cash plan including access to GP appointments, benefits and EAP
Pay: £26,000.00 per year
Work Location: In person
