Location: Fenchurch Street, London
Hours: Monday to Friday, 9:00am-5:30pm
Working Pattern: Hybrid (50/50)
Reports to: Technical Services Manager
Department: Information Technology - IT Infrastructure
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions.
We offer niche specialty lines, as an SME bank, targeting under-served segments. Our dedicated Wholesale Finance, Bridging Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity, and expertise they need to prosper.
We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. Our vision is to be the go-to bank in our chosen markets; to deliver positive customer outcomes, rewarding careers and great shareholder value through a high-performing culture grounded in excellence and integrity.
Discover more about working at HTB here - Life at HTB | Careers & Inside Hampshire Trust Bank (HTB)
We're looking for an experienced Senior Server Engineer to join our IT Infrastructure team at Hampshire Trust Bank.
This is a senior technical role responsible for the delivery, stability, security and continuous improvement of our core server infrastructure across onpremises and cloud environments. You'll act as an escalation point for complex technical issues, provide expert support across critical platforms, and help shape the future direction of our infrastructure estate.
Working closely with Infrastructure, Security, Transformation and Technology teams, you'll combine handson engineering expertise with architectural thinking to deliver secure, resilient and scalable solutions that support the bank's ongoing growth.
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Design, build, manage and support physical and virtual server infrastructure across onpremises and cloud environments
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Administer Windows Server and Linux (Ubuntu) platforms, ensuring performance, availability and security
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Manage core infrastructure services including Active Directory, DNS, DHCP, Group Policy and identity integrations
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Support and maintain VMware virtualisation platforms and associated tooling
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Manage server lifecycle activities including patching, upgrades and platform refreshes
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Provide senior-level support for critical business applications
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Support Microsoft SQL Server environments across production, UAT and development
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Build, configure and maintain SQL Server hosts and instances
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Develop and execute SQL queries to support investigations, reporting and operational activities
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Diagnose and troubleshoot complex issues through root cause analysis and performance monitoring
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Ensure high availability and resilience across server and storage platforms
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Support disaster recovery planning, testing and recovery activities
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Manage enterprise backup and recovery solutions
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Proactively identify and remove single points of failure
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Forecast capacity requirements and platform growth
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Maintain secure server configurations aligned to security standards and policies
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Support vulnerability management and remediation activities
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Drive an automation-first approach through scripting and configuration management
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Contribute to infrastructure modernisation and standardisation initiatives
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Work closely with Information Security teams to manage risk and ensure compliance
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Maintain accurate technical documentation, configuration records and support guides
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Create operational runbooks and knowledge articles
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Mentor colleagues and share technical knowledge across teams
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Support vendors and stakeholders to deliver exceptional service outcomes
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Drive continuous improvement and reduce recurring incidents through effective root cause analysis
You'll collaborate closely with:
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Server, Network and Desktop teams
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Information Security team
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Business Transformation teams
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Third-party technology partners and vendors
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Stakeholders across the wider bank
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Strong experience administering Windows Server environments within enterprise organisations
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Strong Linux administration experience, ideally Ubuntu
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Experience supporting VMware vSphere / ESXi environments
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Strong Microsoft SQL Server administration and support experience
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Expertise in Active Directory, DNS, DHCP and Group Policy
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Experience with Azure and/or AWS cloud environments
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Experience with enterprise backup and recovery solutions such as Rubrik or Zerto
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Experience working with enterprise storage platforms
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Strong understanding of Microsoft 365, Entra ID, SSO and Conditional Access
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PowerShell, Bash or Python scripting
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Infrastructure automation using Ansible, Terraform or similar tools
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Docker and containerisation technologies
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REST APIs, YAML, Postman and automation tooling
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Strong troubleshooting and root cause analysis capability
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Knowledge of ITIL processes including Incident, Problem and Change Management
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Strong stakeholder management and communication skills
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Ability to explain technical concepts to both technical and non-technical audiences
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Proactive and solutions-focused mindset
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Strong attention to detail and commitment to quality
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Security-first approach to infrastructure management
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Technical leadership and mentoring capability
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Strong commercial awareness and business alignment
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Competitive salary
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Discretionary annual bonus
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Hybrid working (50/50)
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25 days annual leave (increasing with service) + Holiday Buy Scheme
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Private Medical Insurance (Bupa)
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Mental health & wellbeing support via Zurich & Bupa
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Pension scheme - 8% employer contribution (non-contributory)
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Cycle to Work & Green Car Schemes
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Interest-free season ticket loan
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Study support & professional memberships
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Annual volunteering day & Net Zero commitment
If you're an experienced infrastructure professional with a passion for server engineering, automation, resilience and modern infrastructure platforms, we'd love to hear from you.
