Job Title: Productions Assistant
Department: Production
Location: Angel N1, with possible relocation to North London
Employment Type: Full-Time office-based role
Yearly Salary: Starting salary from £32.5k according to experience / end of year bonus
Additional: Paid overtime available | Scope for development
Role Overview:
We are looking for a Production Assistant to act as the first point of contact for new event enquiries received by email and by phone. The role ensures that enquiries are dealt with immediately and either progressed or passed onto the appropriate Project Manager. It also includes onboarding first-time clients, preparing first draft quotations, following up proposals, and keeping internal systems up to date. The Production Assistant will also manage some smaller productions through our proposal process and in time will build up their own client portfolio.
This is a desk-based role and does not require direct on-site delivery; it does however require strong production awareness, commercial acumen and honed communication skills. The role requires a positive, practical approach to AI and emerging technology, with an expectation that these tools will be used responsibly to support efficient working practices.
About Halo:
Halo is one of the leading providers of event equipment and services in Central London. For over 30 years, we have secured a solid reputation for being at the forefront of the event industry — sharing our vast experience in all aspects of production and design.
Key Responsibilities
Enquiry Response & Client Onboarding
- Respond timely to clients enquiries and onboard new clients.
- Prepare detailed handovers wherever enquiries are passed to another Production Manager.
- Maintain clear client communications throughout the enquiry and proposal stage.
Quotation Preparation & Proposal Follow-Up
- Prepare first draft quotations for suitable enquiries, ensuring scope, technical requirements, crewing, logistics, and lead times are commercially researched before issue.
- Research the enquirer's background to help frame budget parameters and determine appropriate level of proposal. Take detailed client briefs, ensuring production requirements are properly understood.
- Identify key production drivers, including access, parking, safety requirements, access equipment, accessories, timings, and practical venue considerations.
- Check that equipment lists are accurate, consulting colleagues where necessary.
- Discuss final proposals with Head of Production before sending them to the client.
- Follow up proposals in a timely manner to maintain momentum and client communication.
- Keep internal systems up to date with enquiry status, quotation progress, approved proposals, and invoicing requirements.
Systems, Communication & Company Standards
· Maintain clear records of enquiries, quotations, proposals, approvals, and invoicing requirements.
· Promote and uphold Halo's company code of conduct and maintain a professional standard in all communication.
Required Skills & Experience
· Experience in producing events: technical coordination, venue coordination, account management, in a client-facing operational role.
· Strong communication skills, particularly by phone and email.
· Working knowledge of audio, video, lighting, and staging systems.
· Commercial awareness when preparing quotations and reviewing costs.
· Strong organizational skills, attention to detail, and the ability to manage multiple enquiries or projects at once.
· A proactive, solution-focused approach, with the confidence to ask for input where technical, design, or equipment choices require confirmation.
· A positive and practical approach to AI tools, with a willingness to adopt new technologies and use them responsibly to improve productivity, communication, and production workflows.
· Advanced knowledge of Microsoft Excel.
Desirable Skills & Experience
· Ability to interpret CAD files.
· Familiarity with rental and crewing software such as CurrentRMS or Teamtrack.
· Understanding of event logistics, including access, timings, parking, safety, and venue requirements.
· Experience using project management, budgeting, scheduling, or rental software.
What Success Looks Like
· Smaller productions are planned and coordinated accurately before handover to on-site team.
· Quotations are accurate, fully researched, commercially sound and based on detailed equipment, crewing, logistics and project information.
· Approved proposals are updated internally and passed for invoicing promptly.
· Revenue opportunities are maximized, unnecessary costs are reduced, and communication remains clear and reliable. A developing client portfolio of your own.
· Active participation in Halo’s business strategy, encourage repeat business whenever possible.
What We Offer:
- A collaborative and supportive team culture within a growing company
- Ongoing training and opportunities for professional development
- Hands-on experience with a wide range of industry-standard AV and lighting equipment
- Clear progression pathways and opportunities to grow within the team
How to apply:
- Please email your CV and a short summary of why you’d be a great fit to our Hiring Manager at [email protected]
Pay: From £32,500.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
Work Location: In person
