Resale & Staircasing Consultant
London Bridge, Hybrid (2 days in office, 3 days remote working)
£28,500 to £31,785 (Depending on Experience)
Hyde is looking for a Resale & Staircasing Consultant to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As a Resale & Staircasing Consultant at Hyde, you will manage the marketing and sale of existing shared ownership properties, staircasing sales, repossessions and retirement housing for sale. You will provide a proactive and responsive service to customers, guiding them through the sales journey from initial enquiry through to completion.
Key Duties
- Provide a responsive sales service to shared owners and act as the dedicated point of contact throughout the sales process.
- Produce and update marketing literature and online property information in line with lease requirements and relevant legislation.
- Arrange viewings, manage buyer and seller communications, and support applicants in line with Hyde’s Allocation and Selection Policy.
- Liaise with solicitors, valuers, mortgage lenders, financial advisors and Homebuy Agents to progress sales through to completion.
- Monitor sales activity, prepare completion figures and help ensure sales targets and staircasing receipts are achieved.
Why Join Hyde?
Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.
As a Resale & Staircasing Consultant we’re seeking someone who can bring:
- Proven experience in property sales, shared ownership, resale, staircasing or a similar customer-focused sales environment.
- Strong communication, organisation and attention to detail, with the ability to manage multiple sales cases effectively.
- A proactive mindset and passion for delivering an excellent customer experience throughout the sales journey.
- The ability to work collaboratively with customers, solicitors, valuers, mortgage lenders, financial advisors and internal teams.
The Benefits of Joining Hyde
- Excellent pension scheme
- Generous holiday allowance
- Life assurance
- Award-winning flexible benefits platform
- Support for learning and career development
- Hybrid working options available
Diversity, Inclusion & Accessibility
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.
As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.
We reserve the right to close this advert early if a suitable candidate is identified.
