Hotel Receptionist
We are seeking an enthusiastic individual to join our friendly reception team
You will be working in a beautiful newly renovated 30 bedroom hotel with stunning sea views. Located in the picturesque village of Robin Hood's Bay, on the North Yorkshire Coast
The hotel offers a range of luxurious bedrooms, as well as excellent dining facilities with a newly refurbished sea view restaurant, stunning cocktail bar & lounge, as well as a large friendly traditional Yorkshire pub. We also host weddings and various events throughout the year
Main duties Include:
- Greeting and registering guests
- Assisting with check-in and check-out
- Handling reservations and room assignments
- Providing outstanding customer service
- Managing phone calls and guest inquiries
- Processing payments
- Email responding and management
- Solving guest issues
- Cash handling
- Collaborating with other hotel staff for smooth operations
Experience in a customer focused environment with good IT, administration and communication skills would be preferred, however if you have excellent customer care skills and a positive approach then we would be more than willing to invest time and training to the right candidate.
In return you will receive:
- A Permanent part-time position
- Excellent rate of pay
- Free meals provided on shift
- Uniform provided
- Training opportunities
- Discounts at the hotel and other businesses within the company
The role will include some weekend work and varying start times, but generally more tailored to daytime hours
Realistically, we are looking to cover around 16 hours per week, consisting of two 8-hour days, but with the flexibility and potential for additional holiday cover
Please contact [email protected] with any enquiries or further information
