Vault Officer
The rewards
- £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable)
- Pension scheme
- Flexible working policies
- We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing
- HSF - Health Cash Plans
- Corporate perks and discounts (Perks @ Work and Home)
- Payroll Giving
- Training and Development Opportunities (inc Apprenticeships in England)
Hours
- 39 hours per week, varied shift pattern over a 10-week period
- Shifts will fall anytime between 5am to 10pm
- Flexible approach to working hours required, including weekends and bank holidays
The role of Vault Officer:
- Be at the very heart of our operation, with primary responsibility for all aspects of security and operations of the vaults, including security and traceability of cash containers (including notes and coins) entering, within, and leaving the vault department
- Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles
- Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary
- Be aware of health and safety issues and ensure all staff are able to work in a safe manner
- Control exit and entry of vehicles to loading bay(s) and branch where applicable
- Always adhere to Operational Standing Orders
- Complete all necessary paperwork and ensure records are retained and stored correctly
- Carry out any other duties that are deemed reasonable
- Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service
- Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times
- Ensure 5S standards are consistently reviewed and adhered to
- Be responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures
- Use a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times
- Prepare consignments of customer funds for dispatch to vehicles
- Make full and proper use of mechanical handling equipment
- Undertake training activities as required
- Issue, receive and maintain security of all keys held within the secure area
- Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches
- Undertake other duties that may reasonably be assigned to you by your line manager or the business
The ideal Vault Officer:
- Confident in communicating at all levels in both written and spoken English
- Confident following specific procedures and instructions
- An appropriate level of numeracy is very important
- Able to work to tight deadlines
- Previous experience using IT and computer systems would be extremely beneficial
- Comfortable working within a secure, confined and highly regulated environment
- Willing to undertake shift work
- Able to work as part of a team
- Continuously focused on providing a top-notch service to customers by being efficient, flexible and at all times security conscious
- Confident working to stringent procedures within a highly regulated environment
This job description will be subject to change in accordance with operational developments and the job holder's expertise.
For your application to be considered, please upload an up-to-date CV.
Job Ref: 1G4S (G629)
G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
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