Starting salary: £42,221 - £47,940
Job Grade: Level 3 Zone 2
Work location: 5 Pancras Square, N1C 4AG
Contract type: 12 Months Fixed Term
Hours per week: 36 Hours (Full Time)
Closing date: Friday 26 th June at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.
What You’ll Be Doing
As a Leasehold Income Officer, you’ll be part of a busy and supportive income team managing accounts for over 9,800 leaseholders, playing a vital role in safeguarding essential income that supports housing services. You’ll take ownership of a diverse portfolio, proactively managing leasehold charges such as service charges and major works, using a balanced, person-centred approach that prioritises early engagement while confidently progressing enforcement action where required. This is a collaborative role where you’ll work closely with colleagues across Housing and Repairs, build strong relationships with leaseholders, and contribute to a high-performing service that combines commercial awareness with empathy making a meaningful impact on both residents and the organisation.
All About You
for more information on our commitment.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Please contact us on 020 7974 6655, at [email protected] or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
