Primrose provides safe, single-gender accommodation for women experiencing homelessness. We currently support nine women across two dedicated community properties, offering tailored accommodation and specialist support. Our service focuses on creating a safe and supportive environment where women can begin their journey to recovery. Through therapeutic and trauma-informed approaches, we work alongside each individual to understand their needs, address barriers, and help them move towards a more stable and independent future.
We are looking for a compassionate and motivated Female Support Worker to join our team. You will provide high-quality, person-centred support to women with multiple and complex needs, including mental health challenges, substance misuse, and experiences of trauma. Working as part of a small team delivering 24/7 support, you will build trusting relationships, manage risk, and empower women to engage in their recovery and access appropriate services.
Key Responsibilities
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Provide trauma-informed, person-centred support to women in a residential setting
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Build positive, trusting relationships with customers
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Support individuals to access services including mental health, substance misuse, legal, and domestic/sexual violence support
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Promote safety, wellbeing, and risk management at all times
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Deliver tailored support plans and case management
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Encourage and empower women to identify and work towards their goals and aspirations
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Work collaboratively with internal teams and external partners
About You
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Passionate about supporting women experiencing homelessness and complex needs
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Understanding of trauma-informed and person-centred approaches
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Ability to build strong, professional relationships and maintain boundaries
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Resilient, empathetic, and proactive in your approach
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Experience in support work (desirable but not essential – training will be provided)
What We Offer
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Specialist training in mental health, substance misuse, and trauma-informed care
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Ongoing professional development opportunities
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A supportive team environment
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The opportunity to make a meaningful difference in women’s lives
Additional Information
This role is open to female applicants only, in line with Schedule 9 (Part 1) of the Equality Act 2010, due to the nature of the service. If you are committed to empowering women and supporting recovery in a safe and inclusive environment, we would love to hear from you.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Closing date: 17th July 20206
A working knowledge of the issues affecting people with complex needs and the potential impact on people’s physical, emotional and psychological wellbeing
9am - 5pm
