Assistant Manager – Supporting People, Leading Teams
Join our team at Supportability
Since 1953, Supportability has been empowering children, young people and adults with complex learning and physical disabilities to live fulfilled, independent lives. We are proud to deliver high-quality, person-centred services that enable people to thrive, build relationships, and actively participate in their communities.
We are now looking for a passionate and experienced Assistant Manager to join our Day Opportunities service and help us continue delivering outstanding care and support.
About the Role
As Assistant Manager, you will work closely with the Head of Service to lead a high-quality, compliant, and person-centred day service. You will play a key role in supporting the team, driving quality, and ensuring positive outcomes for people with complex needs.
This is a hands-on leadership role where you will:
- Support the day-to-day running of the service.
- Lead, coach and inspire a values-driven staff team.
- Ensure high standards of care, safety, and compliance.
- Champion independence, wellbeing, and choice for the people we support.
What You’ll Be Doing
Leadership & Team Development
- Lead and motivate staff, role modelling best practice and positive behaviours
- Build a strong, inclusive team culture rooted in respect, trust, and accountability
- Empower staff to take ownership, use initiative, and deliver person-centred support
- Promote staff wellbeing, providing guidance, support and reflective supervision
- Coach and develop team members to continuously improve practice and confidence
Delivering Outstanding Care
- Ensure high-quality, person-centred support that promotes independence and choice.
- Support individuals with complex physical and learning disabilities to reach their potential.
- Use Positive Behaviour Support (PBS) to proactively manage behaviours that challenge.
- Build strong, professional relationships with individuals, families, and professionals.
Quality, Compliance & Governance
- Maintain full compliance with CQC standards, legislation, and organisational policies.
- Carry out audits and drive continuous improvement across the service.
- Ensure accurate record-keeping and effective care planning.
- Safeguard the wellbeing of all individuals using the service.
Operational Management
- Support with staff rotas, administration, and service coordination.
- Assist with recruitment, induction, and workforce development.
- Participate in the on-call rota to provide out-of-hours support.
About You
We are looking for someone who is:
- Passionate about delivering exceptional, person-centred care
- An experienced leader in health and social care
- Confident managing and developing teams
- Knowledgeable in safeguarding, PBS, and regulatory standards
- Committed to promoting independence, dignity, and choice
- Values-driven, with a genuine commitment to inclusion, care, and wellbeing
Why Join Supportability?
We truly value our people and offer a wide range of benefits, including:
- Generous annual leave entitlement (30 days including bank holidays) .
- Employee Assistance Programme & GP access.
- Health cash plan.
- Enhanced maternity/paternity benefits.
- Staff rewards and recognition programme.
Our Commitment to you
We’re committed to creating a genuinely inclusive workplace where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to remove barriers and give every candidate a fair and positive experience. We welcome applications from people of all backgrounds and lived experiences, and we actively encourage candidates to let us know if they need any adjustments at any stage, we’re intentional about building an environment where difference is recognised as a strength.
Our Commitment to Safeguarding
Supportability are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and we expect all colleagues and volunteers to share this commitment. Where required, roles are recruited in line with safer recruitment principles to ensure we appoint people who are suitable, safe and aligned with our values.
We will also carry out the appropriate level of DBS check (including barred list checks where applicable) in line with statutory guidance, and we will take a proactive stance in identifying and addressing any concerns at every stage.
Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity.
We also require references that cover the past 5 years (further if previous job roles have involved working with vulnerable children and young people, and must also include your last employer), full career history, valid right to work in the UK and occupational health clearance.
Head over to our website for the recruitment pack, or contact [email protected].
Pay: £30,448.60-£33,448.00 per year
Work Location: In person
