Working Pattern: Full time
Working Arrangement: Monday - Friday / 36.25 flexible working hours
Interview Date/Type: Face to face
SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.
We currently have an exciting vacancy within our team to enable us to continue to build on our success and bring new experience, knowledge and ideas into the team.
Our Housing Options Service Trafford (HOST) Team is based at offices in Sale Waterside. The team carries out the housing advice, options and homelessness functions for Trafford borough. This includes homelessness prevention, homelessness assessment and the provision of housing options, emergency and temporary accommodation for people in housing need in Trafford.
The purpose of the role is to provide an effective triage service for the HOST Team. Dealing with customers and partner agency enquiries on a day-to-day basis and providing support to the Housing Options and Temporary Accommodation Teams in different areas of the service.
We are looking for candidates who are comfortable working on their own, and within a team, who thrive on meeting deadlines and working under pressure. You will be comfortable working to a schedule and ensure that your work is completed to an excellent standard.
Knowledge of administration practices and processes, data protection principles, safeguarding and housing legislation is desirable.
Experience in utilising IT software packages such as Microsoft Office outlook, word and excel is essential.
You must possess the skills and ability to use spreadsheets to produce data accurately and efficiently with minimal supervision and demonstrate good organisational skills and ability to plan and prioritise workload to meet the needs of the team, using Outlook, excel spreadsheets and physical inboxes to manage work effectively and efficiently.
We are looking for a self-motivated individual with a strong project support background, to work independently and under pressure in addition to the ability to apply initiative and independence. Drive, determination, and excellent relationship skills are also important.
This advert may close early if we receive a high number of applications, so please apply as soon as possible.
For the full details of this opportunity, please refer to the role profile linked below.
If you have any questions or would like an informal chat you can get in contact with the hiring manager, Lyndsay Chandramani at [email protected]
