Job Title: Facilities Manager
Salary: Competitive DOE
Location: Regional (With travel across Cardiff, Newport and Swansea)
Hours: Full time position
Who We Are
We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives . Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life . We deliver care and support with energy, passion and positivity .
Proudly recognised by The Sunday Times Best Places to Work for three consecutive years, and winners of the 2026 Health and Social Care Industry Award, we’ve built a culture where people can thrive every day.
Role Overview
As Facilities Manager, you will lead the maintenance function for your assigned area, reporting into the Group Head of Facilities and Services . You will partner with operational colleagues to coordinate planned and reactive maintenance, oversee internal maintenance teams and external contractors, and deliver capital investment projects .
This role suits a dedicated professional who is passionate about creating environments where the people we support can thrive, balancing technical knowledge, budget management, and strong stakeholder engagement.
Your Responsibilities
Lead the maintenance function for the area, reporting into the Group Head of Facilities and Services .
Coordinate and run reactive and planned maintenance programs .
Identify, organise, and oversee works undertaken by internal maintenance teams and external contractors, ensuring safe working and excellent quality .
Deliver capital investment projects up to a value of c£50k working collaboratively with Operational Colleagues and the Project Team .
Support energy reduction activity across properties .
Support the statutory compliance program administered by the Property Support Hub, meeting contractors and service managers to resolve significant issues .
Complete a quarterly survey at each site to understand current and future maintenance requirements .
Spend approximately 50% of your time in the services each week to engage with colleagues on issues and agree on appropriate solutions .
Meet monthly with aligned Operational colleagues to review property-related matters .
Line manage a dedicated team of maintenance operatives and decorators, ensuring efficient utilisation and time/cost allocation .
Work closely with the Quality and Operations Teams following Quality Assurance visits to ensure properties create an environment in which people can thrive .
Assist in the creation of, and maintain, a planned maintenance program for services within your area .
Manage and monitor spend against budget, producing budget updates and reforecasts as required to ensure best value .
Compile and propose annual Opex and Capex budgets alongside senior leadership, taking account of property condition, compliance, and operational priorities .
Obtain competitive quotations and rates for reactive and planned works in line with Group Spend Policy .
Seek technical or specialist support where required to ensure works comply with statutory standards and best practice .
Ensure necessary Landlord and statutory approvals are obtained in advance of works .
Support Operations colleagues with raising tasks to Registered Providers and liaise to reach suitable resolutions .
Work with Registered Providers to plan for lifecycle works and property improvements .
Collate information, produce reports, and keep systems up to date while managing information confidentially .
About You
Our values reflect us all and are at the heart of everything we do . Our colleagues are passionate, kind, and resilient, always going the extra mile for the people we support and each other .
We are looking for someone who takes responsibility for their own performance and development, demonstrates strong emotional intelligence, and thrives under pressure in both independent and team environments.
Skills and Experience
Essential:
Previous experience in facilities management as a Facilities Manager (or similar), managing multiple sites of different size and scale .
Ability to analyse data and manage risk effectively .
Excellent communication skills with the ability to articulate information and influence stakeholders .
Ability to adapt, prioritize effectively, and work under pressure .
Ability to prepare, monitor, and manage budgets to ensure best value .
Good technical knowledge with an understanding of when and how to seek specialist expertise .
Confident IT user, proficient in Microsoft Office (including Word and Excel) .
Satisfactory enhanced DBS check .
Passion to make a difference .
Desirable:
- Professional qualifications such as IWFM (or equivalent) or NEBOSH / IOSH certification .
INDF
