Job Title: Host/Hostess
Location: Cappadocia, 30-34 Baldwin Street, Bristol, BS1 1NR
Job Type: Full-time
Full-time Salary: £15 per hour, with great bonuses.
Experience Level: Two year’s experience in a similar environment
About Us:
At Cappadocia, we are passionate about creating a welcoming and exceptional dining experience for our guests. We take pride in offering outstanding service and high-quality food, and we’re looking for a friendly, energetic, and dedicated Host/Hostess to join our team.
Position Overview:
As a Host/Hostess, you’ll be the first point of contact for our guests, setting the tone for their dining experience. You will greet guests with a smile, assist in seating them, manage reservations, and ensure the restaurant runs smoothly during service hours.
Key Responsibilities:
- Greet and welcome guests as they enter the restaurant
- Manage the reservation system and ensure seating is efficient
- Escort guests to their table
- Answer phone calls, take reservations, and address guest inquiries
- Maintain a clean, organised front-of-house area
- Assist with managing guest flow during busy times
- Support the waitstaff and other team members to ensure excellent customer service
- Handle guest complaints professionally and promptly
- Follow all restaurant safety and sanitation procedures
Requirements/Qualifications:
- Previous experience in a customer service or hospitality role is a necessity
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organisational and time-management skills
- Positive attitude and team-oriented mindset
- Flexibility with hours, including weekends and holidays
Why Work with Us:
- Competitive pay and tips
- Opportunities for growth and advancement within the company
- A positive, fun, and inclusive work environment
- Employee discounted/free food and beverages
- Flexible scheduling to support work-life balance
How to Apply:
Interested candidates are invited to submit their CV or apply in person at Cappadocia Restaurant. Please include a brief cover letter explaining why you would be a great fit for the Host/Hostess role.
We look forward to meeting you and welcoming you to our team!
Job Type: Full-time
Pay: From £35,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person