Front of House Receptionist / Clinic Administrator
We are a multi-award-winning skin clinic with a reputation for excellence and we are seeking a resilient, polished and highly professional individual to join our front-of-house team.
This is a key client-facing role within a fast-paced, high-performing environment, suited to someone who takes pride in delivering exceptional service and remains composed, efficient, and attentive under pressure.
The Opportunity
You will be the face of the clinic, responsible for creating a seamless and welcoming experience for every patient. This role requires someone who is not only highly organised and proactive, but also hardworking, dependable, and committed to maintaining the highest standards at all times.
What We’re Looking For
- A resilient and dedicated work ethic, with the ability to thrive in a busy, dynamic setting
- A calm, professional manner with excellent attention to detail
- Outstanding customer service skills and the confidence to engage with a diverse clientele
- Strong communication skills across telephone, email, live chat and in-person interactions
- Confident IT skills and the ability to manage multiple systems efficiently
- A proactive mindset with a genuine enthusiasm for self-development and learning
- A team-oriented approach, with a willingness to support both colleagues and clinicians
About Us
We are a family-run clinic established in Southsea for over a decade, known for our commitment to both clinical excellence and patient care. We pride ourselves on creating a supportive, close-knit team culture where both our staff and patients are truly valued.
Working Hours (Full-Time)
- Monday: 09:00 – 17:45
- Tuesday: 10:30 – 19:15
- Wednesday: 09:00 – 17:45
- Thursday: 09:00 – 17:45
- Friday: 09:00 – 17:45
- 1 in 4 Saturdays (day off in lieu once fully trained)
Apply
Please submit your CV along with a tailored cover letter.
Job Types: Full-time, Permanent
Pay: £26,436.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (required)
- Administrative: 2 years (required)
Work Location: In person
