Full Job Description
Namis Beauty is a growing and well-established beauty and aesthetics clinic offering a wide range of professional services including hair, nails, facials, aesthetics, laser hair removal, massages, and more.
We are currently looking for a confident, professional, and customer-focused Receptionist / Front Desk Assistant to join our team full-time. This role is ideal for someone who enjoys working with people, has excellent communication skills, and is passionate about delivering outstanding customer service.
As the face of the salon, you will play an important role in ensuring clients receive a welcoming, organised, and high-quality experience from the moment they contact or visit us.
Key Responsibilities
- Welcome clients and provide excellent front desk customer service
- Answer calls, respond to enquiries, and book appointments
- Operate the payment terminal and booking system accurately (training provided)
- Educate clients about our treatments, packages, and services
- Support the team through effective upselling and cross-selling
- Assist with creating basic marketing content and short videos for social media
- Maintain cleanliness and organisation of the reception and salon areas
- Support therapists and staff with basic tasks when required
- Manage client records and ensure smooth day-to-day front desk operations
Requirements/ Qualifications
- Excellent communication and client care skills
- Must be fluent in English
- Confident using technology and able to learn booking/payment systems quickly
- Strong sales confidence with the ability to recommend services and products
- Basic videography or social media content creation skills preferred
- Professional, reliable, organised, and eager to learn
- Able to work independently and as part of a team
- Previous salon, retail, or receptionist experience is highly desirable
What We Offer
- Competitive hourly pay based on experience and skills
- Supportive and friendly working environment
- Staff discounts on salon treatments and services
- Opportunity to grow within a fast-expanding beauty business
- Full training on salon systems and procedures
Job Details
- Job Type: Full-Time
- Pay: £12.71 – £13.50 per hour
- Working Days: Tuesday to Sunday
- Working hours: Tuesday to Saturday: 10:00 AM – 7:30 PM and Sunday: 10:00 AM – 5:30 PM
- Work Location: In person
- Location: Bristol, BS32 0BQ
If you are friendly, organised, motivated, and passionate about customer service and the beauty industry, we would love to hear from you. Please apply with your CV and any relevant experience or examples of marketing/social media work, if available.
Pay: £12.71-£13.50 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Are you familiar with video content creations?
Work authorisation:
- United Kingdom (required)
Work Location: In person
