Job Advert
Brimstone Hotel Host
Live out Position Only
Salary: £28,586.55
Hours: 39 Hours per week.
Shifts: Covering 5 days over 7
Who We Are
The Langdale Estate is a 36-acre woodland estate boasting a range of holiday accommodation nestled in the heart of the Lake District National Park. We offer our guests luxury, fun and unique experiences that connect with our environment and engage with our local communities.
To help us deliver those experiences, we choose people who share our philosophy of putting the planet and our people first. Our teams are full of people with passion, personality, and knowledge. We want people who want to make a difference and who care about creating a guest experience that is special and memorable.
Brimstone Hotel
Brimstone hotel is a luxury experience unlike any other. 16 beautifully designed suites, housed in a slate and timber clad building that is exclusive to its guests. Staffed by a team of Hosts who are trained to deftly deliver exceptional customer service and are ready to take care of anything and everything for their guests. From receptionist to concierge, chauffeur, cocktail shaker, memory maker, and many more. Taking ownership of all aspects of the department and having the autonomy to do whatever improves a guest’s stay means that the team can deliver a truly unique hotel experience. Brimstone Hotel sits independently of the Langdale Hotel, self-catering, and timeshare accommodation but has full access to all its associated facilities as well as exclusive use of the Reading Room, the Boot Room, and complimentary use of Brimstone Spa’s Thermal Experience.
Our Brimstone Hotel Host
Our Brimstone Hosts are lively, energetic, and eager to please. The role of the Host covers all aspects of running the hotel and looking after guests, and each host is given an area of responsibility for the day.
Maestro - Acting as Master of the House, Maestro will be all seeing and all-knowing with every scrap of information needed to make the day run smoothly. The Maestro is the first point of call for any issues and is empowered to make decisions to best benefit the guest.
Cinderella – Make the bed Cinderella, mop the floors Cinderella, Hoover the carpet Cinderella. It’s no easy life, but our Cinderella’s see the bigger picture. They see the end result. And the end result is 16 of the most beautiful rooms you may ever see, anywhere! All thanks to Cinderella.
Ratatouille – Ratatouille takes care of all thing’s food and beverage. From cooking breakfast in the morning to making sure the Reading Room is stocked with enough drinks, cakes, sandwiches, cheese, and scones to fill the greediest to bursting.
Moneypenny – Moneypenny ensures that the day is properly sewn up. Completing paperwork, responding to emails, prepping daily sheets for tomorrow and checking guest notes to ensure everything is organised, set and ready to go.
Dream Maker - The Dream Maker turns a night in a hotel into a memory that lasts a lifetime. The Dream Maker is the welcome, the face, the knowledge. The Dream Maker finds out that a guest is thinking of a nice stroll in the morning. The consummate professional, the ultimate anticipator, the perfect Host, the Dream Maker will find maps to a local café, recommend their favourite cake, and hand over a couple of waterproof jackets. It’s going to rain in the morning, the Maestro told you.
Langdale Estate Little Extras
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Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
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Get fit for free with complimentary access to our Fitness and Leisure Facilities.
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Get fed for free with meals available in our staff canteen.
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Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
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Get a bonus of up to £300.00 with our Refer a Friend scheme.
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Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
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Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
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Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.
Equal Opportunity Employer
Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. At Langdale, we cherish diversity. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
