Our public sector client is seeking a Business Support Officer to provide high-quality administrative support across a range of council functions. This role will contribute to the delivery of professional, flexible, and customer-focused business support services, ensuring high standards of efficiency and service delivery.
Your Duties:
- Provide comprehensive administrative and secretarial support to council officers, acting as a key point of contact for departments as required.
- Deliver confidential business support services across multiple departments, ensuring seamless cover and adherence to agreed service standards.
- Process and record applications, transactions, and queries in line with approved procedures and statutory requirements.
- Provide excellent customer service, including reception duties, liaising with internal teams, external agencies, and members of the public, and resolving customer queries and complaints.
- Maintain and manage data and document systems, including filing, archiving, retrieval, accuracy checking, and transfer of data in line with service requirements.
- Prepare and process correspondence, reports, and meeting documentation, including agendas, minutes, and follow-up actions.
- Support financial administration, including processing payments, invoices, bank lodgements, purchasing, stock control, and assisting with claims and budget monitoring.
- Organise and support meetings, projects, and events, ensuring smooth delivery and compliance with council standards.
- Assist in the operation and monitoring of business support and quality management systems, recommending and implementing improvements.
- Contribute to staff support activities such as inductions, training, and peer mentoring, promoting high standards of service delivery.
- Ensure compliance with health and safety, equality, data protection, and all relevant council policies and procedures.
- Undertake other duties as required to support the evolving needs of the Business Support Service.
Your Profile:
- A minimum of 5 GCSEs (Grades A–C) including English, or equivalent qualifications.
At least 12 months’ relevant administrative experience, to include:
- Providing business support within an office environment.
- Delivering high standards of customer service in line with organisational procedures.
- Preparing and maintaining accurate documentation, correspondence, and records.
- Strong organisational and IT skills, with the ability to prioritise workloads effectively.
- Excellent communication skills, both written and verbal, with the ability to liaise confidently with colleagues, customers, and external stakeholders.
- A flexible, team-oriented approach with a commitment to delivering a professional and responsive service.
Additional Information:
- Full time, Temporary.
- 36 hours per week, Monday-Friday.
- Downpatrick location.
If this role isn’t for you, Lynn Recruitment offers a wide range of career opportunities. To apply, simply email us at [email protected] or visit our website and click the "Save" button to get started.
Lynn Recruitment is an equal opportunities employer and adheres to all current employment legislation. Please note that only shortlisted candidates may be contacted.
Job Types: Temporary, Full-time
Pay: £14.52 per hour
Benefits:
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 1 year (required)
Work Location: In person
