About the Role
We're looking for a motivated and organised Office & Sales Administrator to join our team and work closely with the Sales Manager.
This is a varied and rewarding role at the centre of our sales order process, offering the opportunity to work with customers and colleagues across multiple departments. You'll play a key part in ensuring enquiries, quotations, orders, and communications are handled efficiently, helping to deliver a smooth and professional customer experience from start to finish.
Working closely with sales, production, and despatch teams, you'll help keep information flowing, coordinate activities, and support the successful progression of orders through the business. If you enjoy a role where no two days are the same, take pride in staying organised, and like being involved in a wide range of business activities, this could be an excellent opportunity for you.
What You'll Be Doing
Reporting to the Sales Manager, you'll support the sales function while coordinating the administrative activities that help deliver a seamless customer experience.
Key responsibilities will include:
- Typing, and issuing customer quotations accurately and efficiently
- Supporting customers from initial enquiry through quotation, order placement, production, and delivery
- Liaising and coordinating with sales, production, and despatch teams to monitor order progress
- Assisting with sales administration and customer communications
- Coordinating documentation and ensuring information is shared effectively across departments
- Providing general office administration support to maintain smooth day-to-day operations
- Responding to customer queries in a professional and timely manner
To succeed in this role, you'll need strong organisational skills, excellent attention to detail, and the ability to coordinate multiple tasks and priorities effectively.
About You
We're looking for someone who is naturally organised, enjoys building positive working relationships, and communicates confidently with people at all levels. You'll be comfortable coordinating activities while maintaining a high level of accuracy.
The ideal candidate will have:
- Previous experience in an office administration, sales administration, or sales support role
- Excellent organisational and time management skills
- Strong written and verbal communication abilities
- A customer-focused and professional approach
- Good attention to detail and a commitment to accuracy
- The ability to manage multiple priorities in a busy environment
- Confidence using Microsoft Office applications
- Experience preparing quotations, processing orders, or supporting a sales function
Experience within a manufacturing, engineering, or production environment would be advantageous, and experience using Sage or similar business software would also be beneficial.
If you're an organised and proactive administrator who enjoys supporting customers, coordinating teams and processes, and helping drive orders from quotation through to production, we'd love to hear from you.
Pay: £13.50-£14.50 per hour
Work Location: In person
