External Fulfillment (EF) is Amazon's strategic solution for expanding fulfillment capacity through partnerships with Third-Party Logistics (3PL) providers. Operating over 30 nodes across Europe, EF integrates 3PL facilities seamlessly into Amazon's network using our externalized Amazon Fulfillment Technology (AFT-X) to deliver the same customer experience as Amazon-operated facilities. With ambitious growth plans to launch additional nodes in 2026 across various building types (TNS, IXD, AWD, 1DC, ACIPS), EF plays a critical role in Amazon's network expansion strategy.
The EF launch process is a complex compound of multiple workstreams/phases, from initial network planning requirements through RFI/RFQ execution, contract negotiations, and operational go-live. Each launch requires careful coordination of stakeholders, adherence to strict timelines, and management of both Amazon-internal and 3PL-specific deliverables, all while ensuring compliance with legal frameworks and maintaining Amazon's operational standards.
Key job responsibilities
As EF Launch Program Manager, you will be responsible for leading the end-to-end launch of new 3PL nodes, from initial scoping through operational go-live. Key responsibilities include:
- Managing complex multi-stakeholder projects to establish new 3PL operations, coordinating with Network Planning, Finance, Procurement, and Operations teams;
- Leading the RFI/RFQ process to identify and select 3PL partners, including solution design validation and commercial negotiations;
- Overseeing launch execution phases including building setup, systems integration, and operational readiness;
- Ensuring compliance with legal and contractual frameworks while delivering optimal operational performance;
- Contributing to the development of launch playbooks and standards as EF expands into new building types and operations.
- Experience in program management, logistics, operations, supply chain, transportation, or equivalent
- Experience in project management methodologies, business analysis, or process improvement
- Knowledge of advanced English at CEFR level B2/C1
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Experience delivering projects within scope, time, budget and quality
- Experience and understanding of distribution supply chain, B2B communication (EDI/XML) as well as support function roles;
- Experience and understanding of start-up operations;
- Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience with documenting accounting conclusions
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
- Experience with data analysis (including advanced Excel and database analysis)
- Knowledge of advanced European Language (except English) at CEFR level B2/C1
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