- Support basic bookkeeping and accounts administration tasks where required.
- Assist with reconciliation activity within SAGE.
- Help identify and resolve discrepancies relating to customer records, supplier records, pricing, quantities, invoices, payments or other administrative information.
- Escalate issues where information is incomplete, incorrect or requires further approval.
- Support the preparation and organisation of information required for accounts, reporting and internal review.
- Help maintain clear, accurate and well-organised financial and administrative records.
Customer & Internal Communication
- Contact customers or suppliers where information is missing, unclear or required to complete an administrative process.
- Provide clear, professional communication when gathering information or confirming details.
- Support the wider team with accurate information for order acknowledgements, internal updates and customer-facing documentation.
- Ensure relevant communication is documented and reflected in the appropriate systems.
Skills & Experience Required
The ideal candidate will have:
- Experience in business administration, office administration, sales administration, accounts administration or a similar role.
- Working knowledge of SAGE, ideally including order processing, customer records, supplier records or basic reconciliation activity.
- Confidence working with customer, supplier, financial and operational data.
- Strong attention to detail and a high level of accuracy.
- Good working knowledge of Microsoft Office, especially Excel and Outlook.
- Experience using CRM systems or other business systems would be beneficial.
- Strong written and verbal communication skills.
- The ability to work independently and take ownership of recurring administrative tasks.
- A practical, organised approach to keeping records, systems and processes up to date.
Personal Attributes
We are looking for someone who is:
- Accurate, methodical and organised.
- Comfortable working with systems, numbers and business data.
- Confident using SAGE as part of their role.
- Proactive in spotting and correcting errors.
- Able to manage recurring tasks consistently.
- Professional when communicating with customers, suppliers and colleagues.
- Comfortable supporting different areas of the business when required.
- Keen to maintain high standards across administration, records and internal processes.
- Someone who takes pride in accurate data, tidy systems and well-managed business administration.
Important Note
This is a varied business administration role with some SAGE, order processing and bookkeeping support included. It is not a dedicated bookkeeping-only role.
The role is office based only.
Pay: £29,000.00-£45,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
Pay: £29,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person