Live-In Job Description
Our purpose is Making Lives Better through Happier Ageing. We help clients stay in their homes for as long as they choose, and our real talent is caring and connecting to clients' hearts. We have a mission to help clients continue doing what they love most. We are not just another home care company fulfilling daily tasks, we are a company that admires people and seeks to make a difference in everything we do. By working at Nurse Next Door as a Live-In Carer, you will be part of a growing company that is helping clients do what they love again by providing dedicated, round-the-clock support and companionship in the comfort of their own homes.
As a member of the Nurse Next Door team you understand how to hustle with heart - this is essential! You enjoy working collaboratively but with a high degree of autonomy and thrive by seeing results. You are a self led leader who takes responsibility for your own actions. You show care by engaging in intentional, compassionate conversations to help others achieve their fullest potential. You are inspired by the idea of being involved with an organisation that is changing the way we deliver home care through our Happier Ageing philosophy.
As a Nurse Next Door Live-In Carer, you are passionate about Making Lives Better and:
- Always put clients first
- Have a warm and caring heart
- Think of creative solutions and always find a better way
- Follow through with commitments and build great relationships
- Go above and beyond (even when no one is looking!)
You deliver on the following duties and responsibilities:
- Creates Happier Ageing experiences and client focused care in home and community settings
- Delivers on our Brand Promise by owning the client’s experience, ensuring that you do whatever it takes to bring peace of mind to our clients and their families
- Resides in the client's home to provide consistent companionship, security, and a supportive environment
- Assists clients with activities of daily living: healthy meal preparation, personal care, light housekeeping, errands, companionship, transportation, etc. as detailed in the client’s care plan
- Meets safety standards, using equipment safely and accurately
- Provides premium care approach to clients and their family members
- Responds to Care Services Center (CSC) Team regarding scheduling enquiries and updates within the agreed upon timeline
- Continually reviews the care plan, completing daily records accurately and carrying out all assignments as requested
- Engages in open communication with your Care Designer when opportunities to elevate your client’s experience and care are identified
- Updates availability and holiday requests (as per stated expectations) with HR to ensure continuity of care for your client
Availability:
- Flexibility is required for live-in placements
- Full time
Business Relationships:
- Reports to the Care Designer
- Works closely with the Care Designers, Field Care Supervisors and Clients
Key Metrics:
- Attendance & Reliability
- AMS - Attendance Monitoring System
- NPS; Client Score of 10
Live-In Carer Requirements:
- Ability to live in a client’s home for consecutive weeks at a time, respecting their privacy and property
- Strong cooking skills with the ability to plan and prepare fresh, nutritious meals
- Two positive professional references
- Background or Criminal Record Check with a Vulnerable Sector Search (declaration submitted annually and DBS updated every 3 years for continued employment)
- Agreement to complete training annually and as needed
- Ability to travel independently to live-in placements (a valid driving licence and access to a vehicle is highly desirable for running client errands)
- Communication skills, both written and verbal are essential
Pay: £750.00-£800.00 per week
Work Location: In person
