Looking for flexible work in the NHS?
The Flexi‑Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organisations.
Why join the Flexi‑Bank?
Work flexibly – choose shifts that suit your lifestyle and availability
Access more opportunities – pick up shifts across mental health, community and acute care settings
Get paid fairly and on time – competitive rates and fast access to earnings through Stream
Stay supported – benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger – join a growing collaborative of NHS Trusts across Surrey
Surrey and Borders Partnership NHS Foundation Trust someone who is passionate about developing and providing high quality, evidence based Crisis Intervention care and treatment to young people with moderate to severe emotional and mental health problems.
Working Pattern: 5 days a week from 9 AM to 5 PM
Location: Aldershot Centre for Health, Hospital Hill, Aldershot Hampshire, GU11 1AY
Surry and borders is looking for someone who will work within a CYPS Hub based in Redhill, Surrey – you will provide a telephone crisis call response for Children, Young People (CYP) and their families and support acute colleagues where possible, to offer advice and safely facilitate discharge of young people from hospital to be followed up the following day by our Crisis Intervention Service. We are keen for applicants who are interested in a mix of shifts including days and nights.
We want to promote and uphold the vision and values agreed in our organisation:
- Treat People Well
- Involve not Ignore
- Create Respectful Places
- Open, Honest and Accountable
Location: Gatton Place, St. Mathews Road, RH1 1TA
Shift Pattern:
Long day: 08:00-21:00 (hour break)
Night: 20:00–08:30 (30min break)
Surrey and Borders Partnership NHS Foundation Trus t is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organizations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Key Responsibilities
Embody the visions and values of Surrey & Borders Partnership Foundation NHS Trust
Discharge professional responsibilities under the NMC Professional Code of Conduct
Be accountable and responsible for own practice
You will report any specific concerns in a timely manner to the General Manager
You will be expected to lead your team during shift in relation to providing telephone crisis advice to people using our services, carers and professionals who contact the service
You will ensure safe connection to more intensive help and support as indicated by the person’s presentation
Ensure that a risk assessment is completed for all who use the service, especially if there is a history of, or a potential for risk
Adhere to professional confidentiality standards
Work in line with SABP safeguarding procedures regarding vulnerable people who may access the service; both CYP and their families
Utilize the full range of your expertise to lead in the crisis assessment, care and support of people who use this service
Act in a manner to respect and support the customs, individuality, values, sexuality and spiritual beliefs
Ensure detailed and appropriate electronic care records are maintained to demonstrate contact with people who use services and their families/carers’
You will ensure that information pertaining to the person who has contacted the crisis line is communicated appropriately and speedily to other teams / services / professionals / GP’s promoting good communication and enhancing continuity of care Ensure that all communication takes place in a manner that is consistent with legislation and SABP policies and procedures
Develop with the Leadership Team service standards, collect and collate data/ information effectively for the purpose of audit, research and service performance. Service standards may include benchmarking and identifying areas for potential service improvement
Co-Lead in the orientation and induction of new staff to team
Participate in the learning set for CYPs Crisis Pathways for Surrey
Undertake and keep in date statutory and mandatory training as identified for your role
Ensure that outcome measures for Crisis Pathways are implemented and contribute to audit
