Permanent
Location: Sunbury
Hours: Full time, 4 on, 4 off, days - 07:00 - 19:00 and nights 19:00 - 07:00
Pay: £20.24 ph
Are you an experienced security leader looking for your next challenge? We are seeking a professional and proactive Duty Security Manager to oversee the day-to-day operation of a high-profile security contract, ensuring exceptional service delivery, regulatory compliance and effective incident management.
This is an excellent opportunity for a motivated security professional with strong leadership skills and a passion for developing teams, maintaining operational excellence and building strong client relationships.
About the Role:
- Lead, manage and motivate the security team to deliver a consistently high standard of service across the site.
- Ensure all security operations comply with legal, contractual and company requirements, including health & safety and data protection obligations.
- Act as the primary point of contact for daily operational security matters, maintaining effective communication with client representatives and stakeholders.
- Manage team rostering, resource allocation and absence cover to ensure all security posts and patrols remain fully staffed.
- Oversee the control room function and ensure all security systems and technology remain operational and effective.
- Lead security responses to incidents, emergencies, evacuations and fire alarms, carrying out dynamic risk assessments and liaising with emergency services when required.
- Conduct performance management activities including team meetings, investigations, appraisals, welfare reviews and staff development programmes.
- Review and improve security procedures, risk assessments, assignment instructions and operating processes to support continuous improvement.
Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Progression opportunities – many of our team go on to senior and site management roles
- A welcoming, respectful team culture
- Uniform and full induction provided
- Cycle to Work scheme
What we are looking for:
The successful candidate will be a confident and decisive leader who can manage multiple priorities while maintaining exceptional security standards. You will be highly organised, customer-focused and committed to creating a safe, secure and professional environment for our client and colleagues.
- Proven experience in a security management or supervisory role within a corporate, commercial or high-profile environment.
- Strong people management skills with the ability to lead, motivate and develop high-performing teams.
- Experience managing incidents, emergencies and operational security responses in a fast-paced environment.
- Excellent communication and stakeholder management skills with the confidence to engage with clients, contractors and senior management.
- Knowledge of health & safety legislation, risk assessments and safe systems of work.
- Strong organisational skills with experience managing rosters, staffing levels and operational planning.
- Experience conducting performance management activities, including appraisals, investigations and employee development.
- Valid SIA Licence, with the ability to maintain the highest standards of professionalism, integrity and customer service.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
