Job Overview
We are seeking a professional and organised Lady Receptionist to join our team. This role is vital in ensuring smooth daily operations by providing excellent customer service, managing administrative tasks, and maintaining an efficient front desk environment. The successful candidate will be the first point of contact for visitors and callers, representing the organisation with professionalism and courtesy. This paid position offers an opportunity to develop organisational and administrative skills within a dynamic workplace.
Responsibilities
- Welcome visitors in a friendly and professional manner, ensuring they are directed appropriately.
- Answer incoming calls promptly and courteously, directing enquiries to the relevant departments.
- Manage appointment scheduling and calendar organisation using Microsoft Office and Google Workspace tools.
- Perform data entry tasks accurately using programmes such as QuickBooks and other relevant software.
- Handle correspondence, including emails, letters, and other communication channels.
- Maintain organised filing systems both digitally and physically to ensure easy retrieval of information.
- Assist with general administrative duties such as photocopying, scanning, and ordering office supplies.
- Ensure the reception area remains tidy, welcoming, and professional at all times.
Requirements
- Proven office experience or administrative background is preferred.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications.
- Experience with data entry, clerical tasks, and basic bookkeeping (e.g., QuickBooks) is advantageous.
- Excellent organisational skills with the ability to prioritise tasks effectively.
- Outstanding phone etiquette coupled with clear verbal communication skills.
- Typing speed of at least 40 words per minute with high accuracy.
- Demonstrated organisational ability to manage multiple responsibilities efficiently.
- Previous experience in a customer-facing role is desirable but not essential.
This position offers an engaging environment where organisational skills are valued, and professional development opportunities are available for motivated individuals seeking to advance their administrative careers.
Work Location: In person
