About Us
We are a growing technology business specialising in hardware distribution, including 3D printers, consumables, label printers and technical products. We work with a wide range of customers, from online retailers and distributors to schools and businesses.
We are looking for a highly organised, reliable and proactive Business Administrator & Office Coordinator to join our team. This is a key role within the business and would suit someone who enjoys taking ownership, managing multiple priorities and being at the centre of day-to-day operations.
The successful candidate will become an important part of the team, helping to ensure the office, warehouse and customer operations run smoothly. You will work closely with the Directors and wider team, acting as a central point of contact and helping to keep everything organised.
The Role
This is a varied role requiring someone who is confident managing multiple tasks, enjoys problem-solving and can work independently. You will be responsible for the smooth running of the office and supporting the wider business.
The ideal candidate will be someone who takes pride in their work, notices the small details, and is proactive in identifying what needs to be done before being asked.
Key Responsibilities
- Manage the day-to-day running of the office and administrative processes
- Ensure the office is organised, clean and well maintained
- Manage office supplies, stationery and business requirements
- Maintain filing systems and company records
- Assist with implementing and improving internal processes
- Coordinate meetings, schedules and general business activities
Orders & Operations
- Process customer orders accurately and efficiently
- Pick, pack and dispatch orders
- Ensure orders are completed correctly
- Maintain a clean, organised and efficient warehouse environment
- Assist with stock management, inventory checks and regular stock takes
- Monitor stock levels and highlight any issues or shortages
Finance Administration
- Process supplier and customer invoices
- Assist with purchase orders and supplier administration
- Maintain accurate records of invoices and payments
- Liaise with suppliers and customers regarding administrative queries
Customer Support & Account Management
- Handle incoming customer enquiries via phone and email
- Provide excellent customer service and ensure customers receive timely responses
- Support existing customers with order queries and general assistance
- Build strong relationships with customers and help identify opportunities to improve their experience
General Business Support
- Provide support directly to the Directors across a range of business activities
- Manage competing priorities and ensure important tasks are completed on time
- Take ownership of projects and administrative tasks as required
- Help improve efficiency across the business
Skills & Experience Required
- Previous experience in administration, office management, operations or a similar role
- Excellent organisational skills with strong attention to detail
- Ability to multitask and manage competing priorities
- Confident communicating with customers, suppliers and colleagues
- Strong written and verbal communication skills
- Proficient with Microsoft Office, particularly Excel, Word and Outlook
- Comfortable learning new systems and software
- Ability to work independently and use initiative
- Positive attitude with a willingness to get involved in all areas of the business
Desirable Experience
- Experience working within a small business environment
- Experience with order processing, stock management or warehouse administration
- Experience dealing with customers or account management
- Experience using accounting software or CRM systems
What We Offer
- Full-time permanent position within a growing business
- Opportunity to develop and take ownership of key areas of the company
- Varied role with exposure to many aspects of business operations
- Friendly and supportive working environment
- Opportunity for progression as the business continues to grow
If you are looking for a role where no two days are the same, and you want to become a key part of a growing business, we would love to hear from you.
Pay: From £26,500.00 per year
Benefits:
- Casual dress
- On-site parking
Application question(s):
- How long will it take you to commute to the office?
Work authorisation:
- United Kingdom (required)
Work Location: In person
