Performance Analyst
Ref: 164802
Salary: £36,363 p.a. plus benefits
37 hours per week
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
We are looking for a skilled Performance Analyst to play a key role in strengthening performance insight across our Housing services. You will design and deliver high‑quality performance reports and dashboards, providing clear, timely intelligence to senior managers, service leaders and the regulator. Working across the full housing performance framework, you will oversee the analysis and reporting of KPIs, Tenant Satisfaction Measures, statutory returns and operational metrics, ensuring alignment with regulatory requirements and corporate priorities. You will be central to embedding a strong performance culture and supporting continuous service improvement.
About you
You will bring strong analytical skills, advanced experience in Power BI and Excel, and the ability to turn complex data into compelling insights through clear visualisation and storytelling. Confident working both independently and collaboratively, you will build effective relationships with colleagues and partners, influence decision‑making, and support performance reviews and benchmarking activity. We are looking for someone with a solid understanding of performance management frameworks and data quality, and ideally some knowledge of housing regulation, you will be motivated by using data to drive real‑world improvements for residents and services.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
The team operates a hybrid working model with all officers expected to be in the office for a minimum of two days per week.
We are not considering applications where there is a requirement to sponsor a work visa for successful applicants.
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details and our new Swindon Plan.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.
We reserve the right to close this vacancy early so early applications are encouraged.
For further information about the role please contact Katie Flint, Head of Policy, Performance and Insights, [email protected]
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.
If you are experiencing technical issues submitting your application, please email [email protected]
Closing date: 7 June 2026
Interview date: 25 June 2026
