Keoghs is seeking to recruit a Construction Technical Lead to deal with delegated and non-delegated high value Construction and EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile construction, retail and insurance clients.
The successful candidate will predominantly handle a specialist/high value case load up to a value of £1,000,000. The successful candidate would also be a Technical Lead for several Construction clients and be involved and may lead in both client and internal technical meetings.
Technical Lead:
- Construction Technical Lead and Point of contact for day-to-day queries for both Keoghs, Client Managers / Team Leaders, Broker and Insurer
- Technical referrals point for all Corporate Risks construction accounts.
- Responsible for preparing and maintaining client litigation handling manuals and regularly updates on changes and developments
- Provide technical oversight, supervision, mentoring and training across pre-litigation and litigation construction teams.
- Devising strategies and updates on industry developments
- Sign court documents for construction clients and support technical quality, governance, and risk management across the portfolio.
- Manage a small number of construction client risks and provide technical input on client opportunities as the sector grows.
- Lead liaison on client audits for designated Construction clients with support from Client Service Manager
- Support the CAM with litigation handling manuals and regularly update team on any changes and developments
- Prepare for and attend Operational and Performance review meetings with Construction clients to include focus on KPIs (quality/defensibility) and claims risk related performance, and ownership of technical aspects of claims pack
- Attendance at internal technical meetings led by Technical Manager/Director
File Handling:
- Building relationships with Keoghs clients and, where appropriate Insurers
- Manage a mixed caseload of construction / EL/PL multi track/specialist cases consisting of claims typically valued more than £100,00
- Minimum five chargeable hours per day
- Provide assistance to CAMS and Partners on specialist and high value claims up to a value of £1,000,000.
- Assessing and advising on liability and quantum
- Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
- Make full use of the firm’s Case Management System in progressing files from receipt to closure
- Draft pleadings to include Defences and witness evidence
- Attend court in person or by telephone, attend trials, settlement conferences etc as required
- Achieve targets in terms of chargeable hours, WIP and the collection of client MI
- Working with the wider team to ensure a seamless delivery of services to Keoghs clients
- To ensure compliance with the SRA standards & regulations
- Adhere to the Keoghs Values
Business development and Client Growth:
- Support the Construction Sector Lead in promoting and growing Construction client base
- Attendance at client review meetings – operational and strategic
- Prepare and deliver training/case surgeries/workshops
- Socialising and attending client and industry events
-
Prove knowledge and profile with the construction claims market
- High Value Construction EL/PL litigated file handling experience
- Ability to development and successfully manage clients’ relationships
- Capable of devising case and defensibility strategies
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Excellent inter-personal and client care skills
- Excellent marketing skills
- Excellent IT skills
- High level of analytical skills
- Ability to win the trust and confidence of others, inspire and motivate
- Ability to make decisions
- Ability to anticipate problems and identify solutions
- Driven to achieve
- Good advocacy skills
Values:
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
-
Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
