Location and Shift: Reading | Monday to Friday | Flexible Operating Hours
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Manager who will deliver excellent service standards while ensuring compliance with SLAs, cleaning specifications, and operational procedures across multiple contracts.
Role Responsibilities
Build strong relationships with contract clients and conduct regular audit inspections
Monitor performance against SLAs and cleaning specifications, ensuring high standards are consistently achieved
Manage daily employee wages and ensure full compliance with Health & Safety requirements
Follow statutory fire and safety regulations to minimise risk and maintain a safe environment
Ensure service delivery across multiple contracts aligns with company policies and procedures, including HR, QHSE, Right to Work, vetting, and compliance
What we're looking for
Proven management experience within soft services or cleaning in a facilities management environment
Excellent customer service and strong communication skills
Highly organised with effective time management abilities
IT literate, with good working knowledge of Microsoft Office
IOSH Health & Safety qualification (desirable)
What's in it for you?
Access to a virtual GP for you and your household
Financial wellbeing support via Salary Finance, including early pay access and competitive loans
Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products