Northern Sands Hotel, Dunnet, Caithness
Looking for a hospitality role with character, variety and a proper Highland welcome? Northern Sands Hotel could be the place for you.
We are a beautifully refurbished 12-bedroom country hotel in the idyllic village of Dunnet, perfectly placed on the NC500 and just four miles from Dunnet Head, the most northerly point on the British mainland. We are also next door to Dunnet Bay Distillers, so there is plenty of local charm right on our doorstep.
This is a fantastic opportunity for a friendly, organised and hands-on hospitality professional who enjoys keeping things running smoothly. As Duty Manager, you will support the General Manager and take charge of hotel operations in their absence, helping to make sure every department works together and every guest leaves with a great impression.
You will be part host, part organiser and part problem-solver — the person who keeps the day flowing, the team supported and the guests smiling.
- Welcoming guests and supporting reception, reservations and front-of-house service.
- Helping coordinate the smooth running of all hotel departments throughout the day.
- Supporting food and beverage service and ensuring guests receive attentive, friendly service.
- Building great guest relationships and dealing with any queries or complaints professionally.
- Completing end-of-day reports and cashing-up procedures accurately.
- Assisting the Hotel Manager with the day-to-day running of the hotel.
- Making sure every guest receives a warm, genuine Highland welcome.
- Keeping departments connected, organised and ready for service.
- Supervising, motivating and helping train the team.
- Keeping standards high, from presentation and service to guest care.
- Supporting social media updates and helping showcase the hotel’s personality.
- Previous experience in a similar hospitality, hotel, bar, restaurant or guest-facing supervisory role.
- A friendly, confident approach and a genuine enjoyment of working with people.
- Strong organisation skills and the ability to stay calm when the pace picks up.
- A practical, can-do attitude and the confidence to make sensible decisions.
- Immaculate personal presentation and pride in delivering high standards.
- Flexibility, reliability and a willingness to get stuck in wherever needed.
- Salary: £13.50–£14.50 per hour, depending on experience.
- Hours: Flexible, 40-45 hours per week.
- Contract: Permanent position.
- A varied role in a friendly hotel team, set in one of the most scenic parts of the NC500.
If this sounds like your kind of role, we would love to hear from you. Please email your CV and covering letter to [email protected].
For further information, please contact Caroline Hay on 01847 851200, quoting reference NS15000. Closing date for CV applications: 22 July 2026.
