Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport..
This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence.
The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided.
Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.
You will be contracted to work 10 hours per week on a rota basis.
Flexibility is required as shifts may include:
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Days, Nights and weekends(Monday to Friday) 1 to 2 days a week.
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Bank Holidays
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Cover a site in Newport.
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overtime will be available.
Rota details and site coverage requirements will be discussed during the interview process.
As a Regional Security & Front of House Officer, your duties will include:
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Providing a professional meet-and-greet service to visitors, staff and contractors
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Delivering excellent customer service at all times
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Managing enquiries in a polite, calm and professional manner
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Maintaining a smart, alert and visible security presence
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Monitoring and managing site systems within the security control base
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Completing accurate reports and incident logs when required
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Supporting access control and visitor management procedures
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Acting as a professional ambassador for Samsic UK Security and the client
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Liaising effectively with the client, site teams and Contract Manager
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Following site procedures, assignment instructions and health and safety requirements
We are looking for someone who is professional, dependable and confident working in a customer-facing security role.
You should have:
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A valid SIA Door Supervisor or Security Guarding Licence
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Excellent verbal communication skills
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A polite, approachable and professional manner
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Strong customer service skills
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Good attention to detail
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Basic computer literacy
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Good written English for reports and daily logs
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A flexible approach to working hours and site coverage
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A smart and professional appearance
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The ability to remain calm and professional under pressure
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A full 5-year checkable work history
To be considered for this role, you must:
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Hold a current SIA Licence
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Have the right to work full time in the UK
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Be fluent in spoken and written English
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Be able to provide a full 5-year checkable history
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Be willing to complete SC Clearance vetting
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Be flexible to support multiple sites across the South Coast
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Permanent full-time employment
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Full site training
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Uniform provided
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SIA licence support
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Pension scheme
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Reward and recognition scheme
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Career development opportunities
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Apprenticeship scheme available
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Strong management support
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Opportunity to gain experience within a professional, secure client environment
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Pay rate will increase inline with the rest of the security team to £13.21.
If you are a professional, customer-focused Security Officer looking for a varied role across multiple sites, we would be pleased to hear from you.
Apply today and join Samsic UK Security as part of our regional support team.