Job Summary
We are seeking enthusiastic and professional Waiting Staff to join our vibrant hospitality team. The successful candidate will provide exceptional guest service, ensuring a memorable dining experience. This role offers an opportunity to develop your skills within a dynamic restaurant environment, contributing to the overall success of our establishment. Prior hospitality or restaurant experience is advantageous, but a positive attitude and willingness to learn are equally valued.
Duties
- Greet guests warmly and assist with seating arrangements
- Take accurate food and beverage orders using established procedures
- Serve food and drinks efficiently while maintaining presentation standards
- Ensure guest satisfaction by checking in during their meal and addressing any needs promptly
- Upsell menu items and specials to maximise sales opportunities
- Maintain cleanliness and organisation of service areas, including tables and side stations
- Follow food safety standards and hygiene regulations at all times
- Assist with basic food preparation tasks as required, supporting kitchen staff when needed
- Handle payments accurately using the POS system and provide correct change or receipts
- Collaborate with team members to ensure smooth service flow during busy periods
Requirements
- Previous experience in hospitality or restaurant service is preferred but not essential; a friendly, customer-focused attitude is key
- Knowledge of food safety standards and proper serving techniques
- Basic maths skills for handling transactions and bills
- Ability to manage time effectively during busy service hours
- Strong guest service skills with a professional demeanour
- Experience in food preparation or culinary environments is a plus
- Kitchen experience or culinary training can be beneficial but not mandatory
- Excellent organisational skills to prioritise tasks efficiently
- Ability to work well within a team and adapt to changing priorities
This role offers an engaging environment where you can enhance your hospitality skills while delivering outstanding guest experiences. We value dedicated individuals committed to providing excellent service in a fast-paced setting.
Pay: £12.21-£13.20 per hour
Benefits:
- Company pension
- Discounted or free food
Work Location: In person