Why Join Stonewood?
Join a provider that is recognised for delivering high-quality care and exceptional leadership. Stonewood Complex Care is proud to be rated Good by the Care Quality Commission (CQC), with an Outstanding rating for Well-led—a reflection of our strong leadership, positive culture and unwavering commitment to supporting both the people we care for and the people who work with us.
At Stonewood Complex Care, our people are at the heart of everything we do.
We're committed to creating a supportive, inclusive and collaborative workplace where everyone feels valued, respected and empowered to thrive.
Whether you're delivering care directly, supporting our operational teams or driving the business forward behind the scenes, you'll be part of an organisation that is passionate about making a positive difference to the lives of the people we support.
We invest in our people through ongoing learning, development and career progression, encouraging everyone to build their skills, share ideas and reach their full potential. We celebrate individuality, champion teamwork and strive for excellence in everything we do, always delivering with compassion, integrity and respect.
If you're looking to join a growing organisation where your contribution is recognised, your development is supported and your work has a genuine purpose, Stonewood Complex Care is the place for you.
Key Responsibilities
Sales Ledger
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Raise accurate invoices in accordance with agreed contracts, funding arrangements and client requirements.
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Process credit notes and invoice adjustments where appropriate.
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Maintain customer account records and ensure the sales ledger is accurate and up to date.
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Set up new customer accounts and maintain customer master data.
Credit Control
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Monitor aged debt and proactively chase outstanding invoices by telephone, email and letter.
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Build positive working relationships with NHS Integrated Care Boards (ICBs), local authorities, case management companies, private clients and other customers.
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Resolve payment queries promptly to minimise delays in payment.
Invoice Reconciliation
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Reconcile invoices against care delivery records, contracts, purchase orders and funding approvals.
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Investigate and resolve discrepancies between invoices, remittances and payments.
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Allocate customer receipts accurately and reconcile customer accounts.
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Assist with month-end sales ledger reconciliations and reporting.
What we Offer
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Competitive salary.
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Company pension.
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25 days annual leave plus bank holidays.
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Employee Assistance Programme.
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Cash healthcare plan.
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Ongoing training and development.
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Working closely with the CFO, lots of opportunities for career progression within a growing healthcare organisation.
Stonewood Complex Care was founded by Nurse Tom, who believed that people needing Complex Care at home deserved a more bespoke service than was available. Built on that conviction, Stonewood delivers exceptional, person-centred care and support that empowers individuals to live safely and independently in their own homes.
With a values-driven culture, highly skilled teams, and a commitment to outstanding outcomes, Stonewood is a place where care professionals can genuinely change lives. The company is passionate about recognising dedication, celebrating hard work, and promoting people from within — giving you real opportunities to grow your career while making a meaningful impact every day.
Manchester Office
Empress Business Centre, Manchester, M16 9EA
Mansfield Office
Mansfield Innovation centre, Mansfield I Centre, Hamilton Way, Mansfield, NG18 5BR
