About Summerhill Health
Summerhill Health is a premium, independent private GP and health clinic located in the heart of Hale. We pride ourselves on delivering uncompromised, person-centered care, specialising in advanced primary care, women’s and men’s health, and cutting-edge diagnostics.
We are an inclusive, small, and dedicated team seeking a highly organized and proactive Medical Administrative Assistant to help us maintain our exceptional patient experience and smooth day-to-day operations.
The Role
As the first point of contact for our patients, you will play a pivotal role in representing the warm, supportive, and professional values of Summerhill Health. This is a fast-paced and varied role combining patient management with essential clinical administration.
Key Responsibilities:
- Managing the front-of-house desk, greeting patients warmly, and handling telephone inquiries via our digital VOIP system.
- Coordinating the clinic's digital diary, managing appointments, and handling patient registrations seamlessly.
- Liaising with our clinical team (including Dr. Natalie Summerhill) to support patient workflows, prescription requests, and diagnostic results.
- Managing medical correspondence, invoicing, and processing secure card payments.
- Ensuring the administrative environment remains organized, confidential, and fully aligned with CQC standards.
Essential Experience & Requirements
We are a specialized clinic and require the successful applicant to hit the ground running.
To be considered, you must meet the following criteria:
GP Environment Experience: Minimum of 1–2 years of recent experience working within either a Private GP clinic or an NHS GP surgery.
You must possess a strong understanding of medical terminology, patient confidentiality (GDPR), and general clinic workflows.
Strong Digital Literacy: You must be highly comfortable navigating modern digital platforms. Specifically: Fluency operating Apple/Mac desktops and ecosystems. High proficiency utilizing Google Drive, Google Docs, and Google Sheets for data tracking and document management.
Previous experience using a cloud-based Electronic Health Record (EHR) or clinic management system is highly advantageous.
Communication Skills: Exceptional verbal and written communication. You should be able to draft polite, accurate, and professional emails to patients and external consultants.
Personal Attributes: High attention to detail, empathy, a collaborative team-player mindset, and the ability to maintain discretion at all times.
What We Offer
A beautiful, modern, and supportive working environment in Hale. A close-knit, friendly, and highly professional team.
Competitive hourly rate or salary pro-rata.
Opportunities to grow with an expanding premium private practice.
How to Apply
If you have the required GP experience and meet our digital literacy standards, we would love to hear from you.
Please send your CV along with a brief covering letter outlining your suitability and your preferred part-time working hours to [email protected].
Summerhill Health is an equal opportunities employer committed to diversity, inclusivity, and treating all applicants and employees with dignity and respect.
Closing Date: 31/07/2026
Pay: £12.71-£14.50 per hour
Benefits:
Work Location: In person
